Front + OpenPhone

Import completed OpenPhone calls as new messages in Front

When an Incoming Call is completed in OpenPhone, this workflow instantly imports the message into Front. This efficient system simplifies communication tracking, ensuring no important details from phone interactions are missed. It's a time-saving process for keeping all conversations in one place, eliminating the need to manually transfer call details.

When an Incoming Call is completed in OpenPhone, this workflow instantly imports the message into Front. This efficient system simplifies communication tracking, ensuring no important details from phone interactions are missed. It's a time-saving process for keeping all conversations in one place, eliminating the need to manually transfer call details.

  1. When this happens...
    OpenPhoneOpenPhone
    Incoming Call Completed

    Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.

    TriggerInstant
  2. automatically do this!
    FrontFront
    Import Message

    Imports a new message into Front.

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
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    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • FromRequired

    • ToRequired

    • MessageRequired

    • Mark conversation as done

    Action
    Write
    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
    • Team

    • Inboxes

    Trigger
    Instant
    Try It
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About Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Learn more

Related categories

  • Customer Support

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openphone logo
openphone logo

About OpenPhone

OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn more

Related categories

  • Phone & SMS