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Quickly connect Front to Salesforce with a Zapier template.

Our most popular template

Send messages in Front when fields on Salesforce records are updated
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Salesforce + Front

Send messages in Front when fields on Salesforce records are updated

Premium

Details

Try it

Salesforce + Front

How Zapier works

Zapier makes it easy to integrate Front with Salesforce - no code necessary. See how you can get setup in minutes.

Select a trigger from Front

A trigger is an event that starts your Zap and runs the workflow. For example, with Front, a trigger could be "New Comment."

A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Front to Salesforce

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Front to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Front + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Front and Salesforce

What are the key features of integrating Front with Salesforce?

Integrating Front with Salesforce allows you to sync communication history, manage customer data, and automate tasks. Specific triggers and actions can be set up to streamline your workflow, such as automatically creating a Salesforce task when an email is received in Front.

How do I set up triggers for the integration between Front and Salesforce?

To set up triggers, navigate to your integration settings within our platform. You can define specific events in Front that will initiate actions in Salesforce, like tagging a conversation in Front when a new contact is created in Salesforce.

Can I customize which data gets transferred between Front and Salesforce?

Yes, you can customize the data transfer settings to choose specific fields or types of information that should sync. For example, you can set it so that only certain email threads or contact details are updated between the two platforms.

What happens if there is an update conflict between Front and Salesforce?

Our integration handles update conflicts by prioritizing timestamps. The most recent update will take precedence, ensuring that your data remains consistent across both platforms.

Is it possible to track email opens from Front within Salesforce?

Yes, by setting up appropriate triggers in our system, you can monitor email opens in Front and have this activity reflected within the corresponding Salesforce record as part of the customer's engagement history.

How does user permission affect the integration between Front and Salesforce?

User permissions play a crucial role in managing access levels. Users need appropriate permissions on both platforms to ensure full functionality of the integration features like viewing synchronized data or triggering actions.

Are there pre-built templates for common workflows between Front and Salesforce?

We offer a variety of pre-built templates for common workflows that help users get started quickly. These templates include standard procedures such as syncing customer support cases or updating lead information based on email interactions.

Connect Front and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Team
- Inboxes
Trigger
Instant
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- Team
- Inboxes
Trigger
Instant
Try It
- Team
- Tags
Trigger
Instant
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- Contact ID
  Required
- Handle
  Required
- Handle Source
  Required
Action
Write
- Conversation ID
  Required
- Tag IDs
  Required
Action
Write

- Account Name
  Required
- Description
- Email Domains
- External ID
- Custom Attributes
Action
Write
- Custom Channel
  Required
- Author
- To
- cc
- bcc
- Subject
- Body
  Required
- Sharing
Action
Write

- Account Name
  Required
- External URL
  Required
Action
Write
- Inbox
  Required
- Sender Name
- Sender Handle
  Required
- Sender Handle Type
  Required
- To
- Subject
- Body Format
- Body
  Required
- Date
  Required
- Attachment
- External ID
- Message Type
- Message Direction
- Author
- Is Archived
  Required
- Should Skip Rules
  Required
- Thread Reference
Action
Write
- Contact ID
  Required
- Handle
  Required
- Handle Source
  Required
- Force
Action
Write
- Conversation ID
  Required
- Tag IDs
  Required
Action
Write
- Conversation ID
  Required
- To
- cc
- bcc
- Subject
- Body
  Required
- Attachment
- Custom Channel
  Required
- Tags
- Tag IDs
- Archive the Conversation
Action
Write
- Contact ID
  Required
- Account Name
  Required
- Description
- Links
- Groups
- Remove Contact From Every Group
- Picture
- Custom Attributes
Action
Write
- Link ID
  Required
- Account Name
  Required
Action
Write
- Email Domain
- External ID
- Account ID
  Required
Action
Search
- Search Text
- Inbox
- Tag
- Contact
- Recipient
- From
- To
- cc
- bcc
- Participant
- Assignee
- Author
- Mention
- Commenter
- Conversation Status
Action
Search
- Handle Source
  Required
- Handle
  Required
- Team
- Account Name
  Required
- Description
- Email Addresses
- Phone Numbers
- Links
- Groups
- Picture
- Custom Attributes
Action
Search or write
New Contact
Triggers when a new Contact is created.
Trigger
Scheduled
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New Lead
Triggers when a new Lead is created.
Trigger
Scheduled
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- Salesforce Object
  Required
Trigger
Scheduled
Try It
- Salesforce Object
  Required
Trigger
Scheduled
Try It
- Salesforce Object
  Required
- Record
  Required
- File
  Required
- Visibility
  Required
Action
Write
- Lead
  Required
- Account
  Required
- Opportunity
- Create new opportunity?
- Converted Status
  Required
Action
Write
- Parent Object
  Required
- Use Assignment Rules
Action
Write
- File
  Required
- Title
- Description
- Salesforce Object
  Required
Action
Write
- Title
- Body
  Required
- Salesforce Object
  Required
- Attachment visibility
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
Action
Write
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
Action
Search
- Salesforce Object
  Required
- Search Results
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
Action
Search or write

- Team
- Rule
  Required
Trigger
Instant
Try It
- Team
- Inboxes
Trigger
Instant
Try It
- Conversation ID
  Required
- Author
- Body
  Required
Action
Write
- Conversation ID
  Required
- Links External URLs
  Required
Action
Write
- Conversation ID
  Required
- Teammate
Action
Write
- Team
- Account Name
  Required
- Description
- Email Addresses
- Phone Numbers
- Links
- Groups
- Picture
- Custom Attributes
Action
Write
- Conversation ID
  Required
- Author
- To
- cc
- bcc
- Subject
- Body
  Required
- Sharing
- Custom Channel
  Required
- Quote Body
- Signature ID
- Should add default signature
Action
Write
- Conversation ID
  Required
Action
Write
- Link ID
  Required
Action
Write
- Conversation ID
  Required
- Link IDs
  Required
Action
Write
- Custom Channel
  Required
- Sender Name
- To
- cc
- bcc
- Subject
- Body
  Required
- Attachment
- Author
- Archive the Conversation
- Tags
- Tag IDs
Action
Write
- Account ID
  Required
- Account Name
  Required
- Description
- Email Domains
- Custom Attributes
Action
Write
- Inbox
  Required
- Conversation ID
  Required
- Teammate
- Status
  Required
- Tag IDs
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
  Required
Action
Write
- Handle Source
  Required
- Handle
  Required
Action
Search
- Email Domain
- External ID
- Account ID
  Required
- Account Name
  Required
- Description
- Email Domains
- Custom Attributes
Action
Search or write
New Case Attachment
Triggers when a new Attachment is added to a case.
Trigger
Scheduled
Try It
- History Object
  Required
Trigger
Scheduled
Try It
New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce Object
  Required
Trigger
Scheduled
Try It
- Campaign
  Required
- Contact
  Required
Action
Write
- Campaign
  Required
- Lead
  Required
Action
Write
- File
  Required
- Salesforce Object
  Required
- Description
- Attachment visibility
Action
Write
Create Contact
Creates a new contact.
Action
Write
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
Action
Write
- Contact to Update
  Required
Action
Write
- Salesforce Object
  Required
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
  Required
Action
Write
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce Object
  Required
- SOQL WHERE clause
  Required
Action
Search
- Salesforce Object
  Required
- Record ID
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
- Use Assignment Rules
Action
Search or write