Front + Simplesat
Update conversations in Front when new Simplesat feedback is received
This Zapier template will update a conversation in Front when new feedback in Simplesat is received with that conversation ID. You can tag the conversation or change its status. This enables automations from the conversation so you can follow-up with your happy or unhappy customers.
This Zapier template will update a conversation in Front when new feedback in Simplesat is received with that conversation ID. You can tag the conversation or change its status. This enables automations from the conversation so you can follow-up with your happy or unhappy customers.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Update Conversation
Update the conversation status, assignee, inbox or tags.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Team
Inboxes
Try It
About Front
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
