Connect FuseDesk to ActiveCampaign and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Create your first workflow

Quickly connect FuseDesk to ActiveCampaign with a Zapier template.

Our most popular template

Create FuseDesk cases when contacts click new links in ActiveCampaign
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ActiveCampaign + FuseDesk
Create FuseDesk cases for new ActiveCampaign tasks
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ActiveCampaign + FuseDesk

Create FuseDesk cases when contacts click new links in ActiveCampaign

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ActiveCampaign + FuseDesk

Create FuseDesk cases for new ActiveCampaign tasks

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ActiveCampaign + FuseDesk

How Zapier works

Zapier makes it easy to integrate FuseDesk with ActiveCampaign - no code necessary. See how you can get setup in minutes.

Select a trigger from FuseDesk

A trigger is an event that starts your Zap and runs the workflow. For example, with FuseDesk, a trigger could be "Case Closed."

A trigger is the event that kicks off your automated workflow.

Setup an action from ActiveCampaign

An action is what takes place after the automation is triggered. For example, with ActiveCampaign, the action could be "Create Account."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected FuseDesk to ActiveCampaign

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect FuseDesk and ActiveCampaign to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect FuseDesk and ActiveCampaign to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Trigger
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Case Updated
Triggers when an existing FuseDesk case is updated.
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Contact Updated
Triggers when a contact is updated in FuseDesk
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Instant
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Rep Added
Triggers when a rep is added to FuseDesk.
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Instant
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- Case Number
  Required
- Status
- Rep
- Department
- CRM Contact Id
- Case Summary
  Required
- Case Details
  Required
Action
Write

- Contact ID
  Required
- First Name
- Last Name
- Primary Email Address
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Write
- Quick Search Text
  Required
Action
Search

- Tag Name
  Required
Action
Search or write
- Custom Object
  Required
- Trigger Events
  Required
Trigger
Instant
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- Task Type (Optional)
Trigger
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New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Trigger
Instant
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- List
  Required
Trigger
Instant
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- List
  Required
Trigger
Instant
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- List
  Required
Trigger
Instant
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New Deal Note
Triggers when a new deal note is created.
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New Deal Added or Updated
Triggers when a new deal is created or existing deal is updated.
Trigger
Instant
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- List
  Required
Trigger
Instant
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- Event
  Required
- Tag
Trigger
Instant
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- Contact ID
  Required
- Name
  Required
- Website
Action
Write
- Title
  Required
- Value
  Required
- Owner
- Currency
  Required
- Pipeline
  Required
- Stage
  Required
- Account
- Contact Email Address
Action
Write
- Automation
  Required
- Automation Run
  Required
- Contact ID
  Required
Action
Write
- Contact ID
  Required
- Account ID
  Required
- Job Title
Action
Write
- Contact ID
  Required
- Action
  Required
- Existing Tags
- Tags
Action
Write
- Custom Object
  Required
- Record ID
- External ID
Action
Write
- Title
  Required
- Value
  Required
- Owner
- Currency
  Required
- Pipeline
  Required
- Stage
  Required
- Account ID
- Contact Email Address
- Description
Action
Write
- Task ID
- Title
  Required
- Contact ID
  Required
- Note
  Required
- Due Date
  Required
- End Date
- Task Type
  Required
- Assignee
Action
Write
- Action
  Required
- List
  Required
- Contact ID
  Required
- Subscriber Email
  Required
Action
Write
- Request Method
  Required
- Request URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Request Body
Action
Write
- Contact ID
  Required
- Email Address
- Phone Number
Action
Search
- Title
  Required
- Contact Email Address
Action
Search
- Deal Task Title
  Required
- Deal ID
  Required
Action
Search

Case Created
Triggers when a new FuseDesk case is created.
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Contact Created
Triggers when a new contact is created in FuseDesk
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Department Added
Triggers when a Department is Added.
Trigger
Instant
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- Case Summary
  Required
- Case Details
  Required
- Opened By
  Required
- Department
  Required
- Assign to Rep
- CRM Contact Id
- Email Address
- Status
- Case Tags
Action
Write
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Write
- Status
- CRM Contact Id
- Email Address
- Rep
- Department
- Case Tags
- Case Tag Operator
- Case Summary
  Required
- Opened By
- Case Number
  Required
- Contact ID
  Required
Action
Search
- Rep User ID
  Required
Action
Search
- Quick Search Text
  Required
- First Name
- Last Name
- Primary Email Address
- Dupe Check by Primary Email Address?
- Secondary Email Address
- Primary Phone Number
- Secondary Phone Number
- Website
- Company Name
- Time Zone
- Street Address, Line 1
- Street Address, Line 2
- City
- State / Region
- Postal Code
- Country
Action
Search or write
- Custom Object
  Required
Trigger
Instant
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New or Updated Account
Triggers when a new account is added or an existing account's details are updated.
Trigger
Instant
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- List
  Required
Trigger
Instant
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- List
  Required
Trigger
Instant
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- List
  Required
Trigger
Instant
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- Task type
Trigger
Instant
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New Deal Task
Triggers when a new deal task is created.
Trigger
Instant
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- List
  Required
- Importer_note
Trigger
Instant
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- List
  Required
- Skip Unsubscribe Events
- Importer_note
Trigger
Instant
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- Name
  Required
- Website
Action
Write
- List
  Required
- Contact ID
  Required
- Email Address
- First Name
- Last Name
- Full Name
- Phone Number
- Tags
- Organization Name
- Job Title
Action
Write
- Automation
  Required
- Subscriber Email
  Required
Action
Write
- Email Message
  Required
- List
  Required
- Name
  Required
Action
Write
- Contact ID
  Required
- List ID
  Required
- Note
  Required
Action
Write
- Task ID
- Title
  Required
- Contact ID
  Required
- Note
  Required
- Due Date
  Required
- End Date
- Task Type
  Required
- Assignee
Action
Write
- Contact ID
  Required
- Deal ID
  Required
- Role
Action
Write
- Deal
  Required
- Note
  Required
Action
Write
- Contact ID
  Required
- Title
  Required
- Value
  Required
- Currency
  Required
- Owner
- Pipeline
  Required
- Stage
  Required
- Account
- Contact Email Address
- Status
- Description
Action
Write
- Event Key
  Required
- Event Account ID
  Required
- Event Name
  Required
- Event Value
- Contact Email Address
Action
Write
- Name
  Required
Action
Search
- Contact Task Title
  Required
- Contact ID
  Required
Action
Search
- Title
  Required
- Email Address
Action
Search
- Email Address
Action
Search

Automate ActiveCampaign: get inspired on the Zapier blog

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Help

Related categories

Customer Support

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Help

Related categories

Marketing Automation

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Connect FuseDesk to ActiveCampaign and automate any workflow

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Create your first workflow

Create FuseDesk cases when contacts click new links in ActiveCampaign

Create FuseDesk cases for new ActiveCampaign tasks

Create FuseDesk cases when contacts click new links in ActiveCampaign

Create FuseDesk cases for new ActiveCampaign tasks

How Zapier works

Select a trigger from FuseDesk

Setup an action from ActiveCampaign

That’s it! You just connected FuseDesk to ActiveCampaign

Connect FuseDesk and ActiveCampaign to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect FuseDesk and ActiveCampaign to unlock the power of automation

Supported triggers and actions

Automate ActiveCampaign: get inspired on the Zapier blog

5 popular ways to use Zapier's ActiveCampaign integration

How to add or update ActiveCampaign contacts for new WooCommerce orders

Join millions worldwide who automate their work using Zapier

PRODUCTS

CAPABILITIES

By team

By app

By use case

Connect @media (min-width: 1024px){.css-1vk2mvk{display:inline-block;}}FuseDesk to ActiveCampaign and automate any workflow

Create your first workflow

Create FuseDesk cases when contacts click new links in ActiveCampaign

Create FuseDesk cases for new ActiveCampaign tasks

Create FuseDesk cases when contacts click new links in ActiveCampaign

Create FuseDesk cases for new ActiveCampaign tasks

How Zapier works

Select a trigger from FuseDesk

Setup an action from ActiveCampaign

That’s it! You just connected FuseDesk to ActiveCampaign

Connect FuseDesk and ActiveCampaign to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect FuseDesk and ActiveCampaign to unlock the power of automation

Supported triggers and actions

Automate ActiveCampaign: get inspired on the Zapier blog

5 popular ways to use Zapier's ActiveCampaign integration

How to add or update ActiveCampaign contacts for new WooCommerce orders

Join millions worldwide who automate their work using Zapier

Connect FuseDesk to ActiveCampaign and automate any workflow