Create Slack private channel messages for new Gainsight Customer Communities topics
Stay informed on the latest conversations in your community with this handy workflow. When a new topic is created inside the Gainsight Customer Communities app, it will automatically send a private channel message in Slack, keeping your team up-to-date and engaged. No more manual monitoring – this seamless integration ensures you're always aware of new discussions and can quickly jump into the conversation.
Stay informed on the latest conversations in your community with this handy workflow. When a new topic is created inside the Gainsight Customer Communities app, it will automatically send a private channel message in Slack, keeping your team up-to-date and engaged. No more manual monitoring – this seamless integration ensures you're always aware of new discussions and can quickly jump into the conversation.
- When this happens...New Topic
Triggers when a new topic is created.
- automatically do this!Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
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