Gainsight + Wootric by InMoment
Create or update Gainsight objects when new responses arrive in Wootric by InMoment
Boost your customer success management with this seamless automation. When a new response is captured in your Wootric by InMoment app, it prompts the creation or updating of a custom object within your Gainsight app. This workflow enables you to effortlessly maintain up-to-date customer data, providing value in enhancing your customer satisfaction strategies.
Boost your customer success management with this seamless automation. When a new response is captured in your Wootric by InMoment app, it prompts the creation or updating of a custom object within your Gainsight app. This workflow enables you to effortlessly maintain up-to-date customer data, providing value in enhancing your customer satisfaction strategies.
- When this happens...New Response
Triggers when a new survey response is submitted.
- automatically do this!Create or Update Custom Object
Create or Update Custom Objects
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Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItObject Name
ActionRequired
Update Key
Object NameRequired
ActionRequired
Update Key
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
Upsert Person
Allows the user to create/update a person with dynamic input fields
