GatherUp + Help Scout

Create Help Scout conversations for GatherUp positive feedback reviews

Keeping company morale up in your business can be challenging. This Zapier automation generates new Help Scout conversations anytime a customer leaves positive feedback so your team can share each other's successes to help encourage positive morale.

Keeping company morale up in your business can be challenging. This Zapier automation generates new Help Scout conversations anytime a customer leaves positive feedback so your team can share each other's successes to help encourage positive morale.

  1. When this happens...
    GatherUpGatherUp
    Positive Feedback Trigger

    Zap will be triggered whenever a customer leaves a rating at or above the number you choose.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Business LocationRequired

    • Rating Score Threshold

    Trigger
    Instant
    Try It
    • Business LocationRequired

    • Customer First NameRequired

    • Customer Last NameRequired

    • Customer Email

    • Customer Phone

    • Customer Job ID

    • Customer Tags

    • Communication Preference

    • Preference Checking

    • Send Feedback Request

    • Delayed Feedback Request

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Business LocationRequired

    • Rating Score ThresholdRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
gatherup logo
gatherup logo

About GatherUp

GatherUp is an automated customer feedback and online review platform.
Learn more

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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