Genoo + LiveChat

Create Genoo leads from new LiveChat chats

Easily capture valuable leads from your LiveChat conversations by creating new leads in Genoo. With this seamless workflow, every time a new chat occurs in LiveChat, a lead will be added to your Genoo account. This efficient way of managing leads helps ensure none slip through the cracks and streamlines your sales process.

When this happens...
New Chat
Triggers when the chat is started.
TriggerInstant
automatically do this!
Create Lead
Add or update Lead Record within your Genoo account.
ActionWrite

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Supported triggers and actions

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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New Marketing Qualified Lead
Get New Marketing Qualified Leads.
Trigger
Scheduled
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New Won Opportunity
Will retreive recent Won Opportunities.
Trigger
Scheduled
Try It

- Select Genoo EmailRequired
- Send Now?Required
- Email AddressRequired
Action
Write
- Order NumberRequired
- Order StatusRequired
- Customer EmailRequired
- Line Item Quantity
- Line Item Total Price
- Line Item Variant Title
- Line Item Variant Info
- Line Item Product ID
- Line Item Unit Price
- Total Price
- Shipping Amount
- Shipping Weight
- Tax Amount
- Subtotal Price
- Order Date
- Order Note
- Financial Status
- Fulfillment Status
- Billing Address Street 1
- Billing Address Street 2
- Billing Address City
- Billing Address Company
- Billing Address State
- Billing Address Province
- Billing Address Postal Code
- Billing Address Country
- Shipping Address Street 1
- Shipping Address Street 2
- Shipping Address City
- Shipping Address Company
- Shipping Address State
- Shipping Address Province
- Shipping Address Postal Code
- Shipping Address Country
- Customer First Name
- Customer Last Name
Action
Write

- WebinarRequired
- Attendee Email AddressRequired
- Attended LiveRequired
- Time on Live Room
- Watched Replay
- Time on the Replay
- Activity Points
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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- LeadTypeRequired
Trigger
Scheduled
Try It
New Opportunity
Pull New Opportunities from Your Genoo Account.
Trigger
Scheduled
Try It
- Select Nurturing SequenceRequired
- Assign Only if Higher LevelRequired
- Email AddressRequired
Action
Write
- Lead TypeRequired
- Append Multi-Value Fields?Required
Action
Write
- Lead's EmailRequired
- Email of Who Is Mtg With LeadRequired
- Activity NameRequired
- Activity TypeRequired
- Activity Start Date & TimeRequired
- Activity End Date & Time
- Activity Description
Action
Write

About Genoo

Marketing Automation and Online Marketing Tools for small and midsized organizations. Includes comprehensive lead database, activity tracking and scoring, email marketing, and lead nurturing. Also contains integrated CRM for small sales teams.