Getsitecontrol + Help Scout

Create new Help Scout conversations from GetSiteControl Contact widget messages

Contact forms on your website make it easy for your customers to reach out to you, but you still have to manage your email support queue. Centralize that outreach with some Zapier automation: Whenever a visitor on your website sends a new message using a GetSiteControl contact widget, this integration will create a new conversation on Help Scout for it, allowing you to respond just like any other email.

Contact forms on your website make it easy for your customers to reach out to you, but you still have to manage your email support queue. Centralize that outreach with some Zapier automation: Whenever a visitor on your website sends a new message using a GetSiteControl contact widget, this integration will create a new conversation on Help Scout for it, allowing you to respond just like any other email.

  1. When this happens...
    GetsitecontrolGetsitecontrol
    New Submission

    Triggers when there's a new form submission.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • WidgetRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
getsitecontrol logo
getsitecontrol logo

About Getsitecontrol

Getsitecontrol is a website popup builder for ecommerce. It’s designed to help merchants promote special offers, upsell and cross-sell products, collect emails, conduct surveys, prevent cart abandonment — all without having to hire a developer.
Learn more

Related categories

  • Forms & Surveys

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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