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Quickly connect GitHub to ServiceNow with a Zapier template.

Our most popular template

Add new records in ServiceNow with new issues in GitHub
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GitHub + ServiceNow
Generate ServiceNow records from new commits in GitHub
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GitHub + ServiceNow
Generate records in ServiceNow with new GitHub pull requests
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GitHub + ServiceNow

Add new records in ServiceNow with new issues in GitHub

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Details

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GitHub + ServiceNow

Generate ServiceNow records from new commits in GitHub

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GitHub + ServiceNow

Generate records in ServiceNow with new GitHub pull requests

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GitHub + ServiceNow

How Zapier works

Zapier makes it easy to integrate GitHub with ServiceNow - no code necessary. See how you can get setup in minutes.

Select a trigger from GitHub

A trigger is an event that starts your Zap and runs the workflow. For example, with GitHub, a trigger could be "New Branch."

A trigger is the event that kicks off your automated workflow.

Setup an action from ServiceNow

An action is what takes place after the automation is triggered. For example, with ServiceNow, the action could be "Attach a File to a Record."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected GitHub to ServiceNow

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your GitHub to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about GitHub + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with GitHub and ServiceNow

How do I set up a GitHub to ServiceNow integration?

To set up an integration between GitHub and ServiceNow, you first need to authenticate both accounts on our platform. Once authenticated, create a new Zap and select GitHub as the trigger app and ServiceNow as the action app. Choose the specific triggers like 'New Issue' or 'New Pull Request' from GitHub, and define corresponding actions in ServiceNow such as creating an incident or updating a record.

What are some common triggers when integrating GitHub with ServiceNow?

Common triggers when integrating GitHub with ServiceNow include events like a 'New Issue', 'Issue Closed', 'Pull Request Merged', or 'New Comment'. These triggers initiate automated workflows in ServiceNow, such as creating incidents, sending notifications, or updating records in real-time.

Can I automate incident management in ServiceNow using GitHub activity?

Absolutely. By configuring triggers like 'Issue Labeled' or 'Pull Request Created' on GitHub, you can automate incident creation or updates within ServiceNow. This allows your team to streamline processes by immediately reflecting relevant GitHub activity into your incident management workflow.

Are there any predefined templates for integrating GitHub with ServiceNow?

Yes, we provide predefined Zap templates that facilitate easy integration between GitHub and ServiceNow. You can customize these templates based on different use cases by choosing various triggers and actions tailored to your specific workflow requirements.

Do I need coding skills to integrate GitHub with ServiceNow?

No coding skills are required to integrate GitHub with ServiceNow on our platform. The process is designed to be straightforward with user-friendly interfaces where you simply need to select the desired triggers from GitHub and map them to appropriate actions in ServiceNow.

How can I update existing records in ServiceNow based on new commits in a GitHub repository?

You can configure the trigger action such as 'New Commit' on your selected repository in GitHub that updates existing records within your ServiceNow instance automatically. This setup ensures that any relevant code changes made reflect promptly across both platforms.

What permissions are required for connecting my GitHub account with ServiceNow through your platform?

When linking your accounts through our service, you'll be prompted to grant necessary permissions allowing access to manage repository data from GitHub and modify data objects within your specified range of access in ServiceNow. We ensure secure handling during this process.

Connect GitHub and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Repo
  Required
- Issue_only
Trigger
Polling
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- Actor of Event
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Who is requested to review?
- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Repo
  Required
- Branch Name
  Required
Action
Write
- Repo
  Required
- Title
  Required
- Body
  Required
- Who is requested to review?
- Milestone
- Labels
Action
Write
- Emoji
- Status Message
- Expires At
- Limited Availability
- Organization
Action
Write
- Repo
  Required
- Issue or Pull request
  Required
- Title
  Required
- Body
  Required
- Who is requested to review?
- Milestone
- Labels
Action
Write
- Organization Name
  Required
- User Name (Login)
  Required
Action
Search
- Organization or User Name
- Repo
  Required
Action
Search
- Repo
  Required
- State
- Search by
  Required
- Name of Organization or User
Action
Search
- Repo
  Required
- State
- Search by
  Required
- Name of Organization or User
- Title
  Required
- Body
  Required
- Who is requested to review?
- Milestone
- Labels
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Gist Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- Repo
  Required
Trigger
Polling
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- Repo
  Required
- Head
Trigger
Polling
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- Which gists?
Trigger
Polling
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- Which types of issues should this trigger on?
- Organization
- Repo
  Required
- Label
Trigger
Polling
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New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Polling
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- Repo
  Required
Trigger
Polling
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- Repo
  Required
Trigger
Polling
Try It
New Repository
Triggers when a new repository is created.
Trigger
Polling
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New Team
Triggers when you are added to a team.
Trigger
Polling
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- Repo
  Required
- Body
  Required
- Issue or Pull request
  Required
Action
Write
- Gist Filename
  Required
- Content of the Gist
  Required
- Description
- Make Gist Public?
Action
Write
- Repo
  Required
- Title
  Required
- Body
  Required
- Head
- Base
  Required
- Instant_merge
Action
Write
- Repo
  Required
- Pull Request
  Required
- Body
  Required
- Action
  Required
- Commit SHA
Action
Write
- Repo
  Required
- Pull Request
  Required
- Title
  Required
- Body
  Required
- State
- Base
  Required
Action
Write
- Name
  Required
Action
Search
- Repo
  Required
- State
- Search by
  Required
- Name of Organization or User
Action
Search
- Name (Login)
Action
Search
- Repo
  Required
- State
- Search by
  Required
- Name of Organization or User
- Title
  Required
- Body
  Required
- Head
- Base
  Required
- Instant_merge
Action
Search or write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
  Required
Action
Write
- Table
  Required
Action
Search