GitLab + OneDesk

Create GitLab issues from new OneDesk items

Minimize workload by having any new bugs reported in OneDesk added as an issue in GitLab. This will facilitate the workflow automation and ensure that your development team stays on top of new issues.

When this happens...
New Task/Ticket
Triggers when a new task/ticket is created.
TriggerScheduled
automatically do this!
Create Issue
Creates a new issue.
ActionWrite

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Supported triggers and actions

What does this mean?

- Item TypeRequired
- Updates OnRequired
- Ignore My Own Changes
Trigger
Scheduled
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- Updates OnRequired
- Ignore My Own Changes
Trigger
Scheduled
Try It
- Item TypeRequired
Trigger
Scheduled
Try It
- Updates OnRequired
Trigger
Scheduled
Try It
- ItemRequired
- Post TypeRequired
- CommentRequired
Action
Write

- Customer's emailRequired
- Customer's first nameRequired
- Customer's last nameRequired
- Customer Type
- Customer OrganizationRequired
Action
Write
- UserRequired
- ItemRequired
- WorkRequired
- Percent completedRequired
- Billable
- Comment
- lifecycleStatus
- Start date & timeRequired
- Finish date & timeRequired
Action
Write

- ItemRequired
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by Required
- Search criteraRequired
Action
Search
- ProjectRequired
- Branch or Tag
Trigger
Scheduled
Try It
- GroupRequired
- Event
Trigger
Instant
Try It
- ProjectRequired
Trigger
Instant
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- ProjectRequired
- Event
- Job Name
Trigger
Instant
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- ProjectRequired
- Event
Trigger
Instant
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- ProjectRequired
- NameRequired
- Reference Branch Name
Action
Write
- ProjectRequired
- TitleRequired
- Description
- Labels
- Assignee Gitlab Username
Action
Write
- ProjectRequired
- TitleRequired
- Description
- Source BranchRequired
- Target Branch
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Scope
- State
- Order By
- Filter by Labels from a Group or Project?
Action
Search

- Comment Posted OnRequired
- Public or Internal messageRequired
Trigger
Scheduled
Try It
New Portfolio
Triggers when a new portfolio is created.
Trigger
Scheduled
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- Billable
Trigger
Scheduled
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New Project
Triggers when a new project is created.
Trigger
Scheduled
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- TypeRequired
- NameRequired
- Description
- Portfolio(s)
Action
Write
- NameRequired
- Item typeRequired
- ProjectRequired
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User TypeRequired
- Team/Account
- First Name
- Last Name
- EmailRequired
- Administrator
Action
Write
- Container TypesRequired
- Search ByRequired
- Search criteraRequired
Action
Search
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
Trigger
Instant
Try It
- GroupRequired
- Event
Trigger
Instant
Try It
- ProjectRequired
- Event
Trigger
Instant
Try It
- ProjectRequired
- Filter Instructions
- Merge Request Author
- Merge Request Assignee
- Comment Author
Trigger
Instant
Try It
- Group
- Project
Trigger
Scheduled
Try It
- ProjectRequired
- Commit MessageRequired
- Branch NameRequired
- File ActionRequired
- File PathRequired
- File ContentsRequired
Action
Write
- ProjectRequired
- IssueRequired
- BodyRequired
- Confidential
Action
Write
- ProjectRequired
- Merge RequestRequired
- BodyRequired
- Confidential
Action
Write
- GroupRequired
- Labels
- Scope
- State
- Order By
Action
Search
- ProjectRequired
- Labels
- Scope
- State
- Order By
Action
Search

About GitLab

GitLab is an open source code collaboration tool with a rich feature set including management of repositories, reviewing tools, issue tracking, activity feeds and much more.

Learn more

Related categories

Developer Tools

Similar apps

GitHub

Developer Tools

Azure DevOps

Developer Tools, Microsoft

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

Project Management

Related Zap Templates

Create new OneDesk items from new GitLab issues

Related Zap Templates

Create new OneDesk items from new GitLab issues

GitLab + OneDesk

Create GitLab issues from new OneDesk items

Item Updated

Ignore My Own Changes

Project Updated

Ignore My Own Changes

New Task/Ticket

New User/Customer

Create Comment

Create New Customer

Customer Type

Create Timesheet

Billable

Comment

lifecycleStatus

Update Work Item

Lifecycle Status

Name

Custom Field(s)

Priority

Description

Percent Completed

Agile Points

Item type

Find Work Item

New Commit

Branch or Tag

New Group Issue Event

Event

New Issue Comment

New Job Event

Event

Job Name

New Project Merge Request Event

Event

Create Branch

Reference Branch Name

Create Issue

Description

Labels

Assignee Gitlab Username

Create Merge Request

Description

Target Branch

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find All Merge Requests

Scope

State

Order By

Filter by Labels from a Group or Project?

New Comments

New Portfolio

New Timesheet Created

Billable

New Project

Create Container

Description

Portfolio(s)

Create Item

Description

Requester Emails

Requester ID

Priority

Create New User

Team/Account

First Name

Last Name

Administrator

Find Container

New Code Snippet Comment

New Commit Comment

New Group Merge Request Event

Event

New Project Issue Event

Event

New Merge Request Comment