Connect Gmail and Jira Software Server to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Gmail with Jira Software Server - no code necessary. See how you can get setup in minutes.

Select a trigger from Gmail

A trigger is an event that starts your Zap and runs the workflow. For example, with Gmail, a trigger could be "New Attachment."
A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Server

An action is what takes place after the automation is triggered. For example, with Jira Software Server, the action could be "Add Watcher to Issue."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Gmail to Jira Software Server

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Gmail to Jira Software Server integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Gmail + Jira Software Server integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gmail and Jira Software Server

How does the Gmail and Jira Software Server integration work?

The integration connects your Gmail account with Jira Software Server, allowing you to create automation between the two platforms. You can set triggers in Gmail, such as receiving a new email, which will initiate actions in Jira, like creating a new issue or updating an existing one.

What triggers can I use from Gmail for the integration?

We offer several triggers from Gmail such as 'New Email', 'Email Matching Search', and 'New Attachment'. These triggers allow you to perform specific actions in Jira when certain conditions are met in your Gmail inbox.

Can I create a Jira issue from a new email in Gmail?

Yes, you can set up the integration to automatically create a new issue in Jira whenever you receive an email matching certain criteria. This automation helps streamline your workflow by taking immediate action on relevant emails.

How do I update existing Jira issues using emails from Gmail?

Our integration allows you to update existing Jira issues by setting up a trigger based on an incoming email that matches defined criteria. This could include adding comments or changing the status of an existing issue directly through automation.

Is it possible to add attachments from Gmail emails to Jira issues?

Yes, the integration supports adding attachments received in Gmail emails directly to specified issues in Jira Software Server. You need to set this up through our action settings once you've determined the appropriate trigger.

What happens if there is an error during the integration process?

If an error occurs during the process, we provide detailed logs and notifications on what went wrong. You can review these logs within our platform and adjust your settings or troubleshoot accordingly.

Can I customize fields when creating Jira issues via email?

Absolutely. Our tools allow you to map different sections of your email content to specific fields within a new issue in Jira. This customization helps ensure that all necessary information is captured accurately for every action triggered by an email.

Connect Gmail and Jira Software Server to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Gmail on the Zapier blog

Learn how to automate Jira Software Server on the Zapier blog

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About Gmail
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
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    About Jira Software Server
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