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How Zapier works

Zapier makes it easy to integrate GoTo Connect with ServiceTitan - no code necessary. See how you can get setup in minutes.

Select a trigger from GoTo Connect

A trigger is an event that starts your Zap and runs the workflow. For example, with GoTo Connect, a trigger could be "All Direction Call Ended."
A trigger is the event that kicks off your automated workflow.

Setup an action from ServiceTitan

An action is what takes place after the automation is triggered. For example, with ServiceTitan, the action could be "Apply Tag to Customer."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected GoTo Connect to ServiceTitan

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Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your GoTo Connect to ServiceTitan integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about GoTo Connect + ServiceTitan integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with GoTo Connect and ServiceTitan

What is required to set up an integration between GoTo Connect and ServiceTitan?

Integrating GoTo Connect with ServiceTitan requires access to both platforms and setting up an API key for authentication. Once you have both systems accessible, our platform allows you to create zaps where triggers in ServiceTitan can initiate actions in GoTo Connect, like making calls or sending messages.

Can I customize triggers and actions when integrating GoTo Connect with ServiceTitan?

Yes, our platform provides customization options for selecting specific triggers and actions between GoTo Connect and ServiceTitan. For instance, you can set a trigger in ServiceTitan when a new job is created, which can then initiate an action to send a notification via GoTo Connect.

How do I handle authentication issues when integrating the two platforms?

If authentication fails while integrating GoTo Connect with ServiceTitan, ensure that the API key and account details are correct. Our platform offers detailed error logs to help troubleshoot any issues related to authentication.

What happens if there is a failure in triggering actions between the platforms?

In case of a failure in triggering actions from ServiceTitan to GoTo Connect, our platform provides error-handling tools that allow you to review logs and modify zap configurations as needed. You can also configure notifications for trigger failures.

Are there pre-built templates available for this integration?

Yes, we offer pre-built zap templates designed specifically for common use cases involving GoTo Connect and ServiceTitan. These templates help streamline setting up integrations by providing preset trigger-action pairs ready to be modified according to your needs.

Is it possible to automate outbound calls from ServiceTitan through this integration?

It is possible to automate outbound calls by configuring an action in our platform where specific events in ServiceTitan promptly trigger call tasks through GoTo Connect. This process involves setting up appropriate triggers that match your criteria for automated calls.

How quickly do changes made in one platform reflect on the other with this integration?

The integration between GoTo Connect and ServiceTitan is designed for real-time processing, meaning changes or triggered events usually reflect almost immediately on the other platform once configured correctly within our zaps setup.

Connect GoTo Connect and ServiceTitan to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Organization Id
      Required
    • Phone Number or Extension
      Required
    Trigger
    Scheduled
    Try It
    • Organization Id
      Required
    • Phone Number or Extension
      Required
    Trigger
    Scheduled
    Try It
    • Organization Id
      Required
    • Phone Number
      Required
    Trigger
    Scheduled
    Try It
    • Organization Id
      Required
    • Owner Number
      Required
    • Contact Number
      Required
    • Message Body
      Required
    Action
    Write
    • Organization Id
      Required
    • Phone Number or Extension
      Required
    Trigger
    Scheduled
    Try It
    • Organization Id
      Required
    • Phone Number
      Required
    Trigger
    Scheduled
    Try It
    • Organization Id
      Required
    • Extension
      Required
    Trigger
    Scheduled
    Try It
    • Projects IDs (maximum 50)
    • Customer
    • Location
    • Job Id
    • Project Status
    • Target Completion Date Before
    • Target Completion Date On Or After
    • Starts Before
    • Starts On Or After
    • Modified Before
    • Modified On Or After
    Trigger
    Scheduled
    Try It

Learn how to automate GoTo Connect on the Zapier blog

Learn how to automate ServiceTitan on the Zapier blog

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About GoTo Connect
GoTo Connect is a fully integrated business communications solution, with calls, meetings and messaging unified on one platform.
Related categories
  • Communication
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servicetitan logo
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
Learn more
Related categories
  • CRM (Customer Relationship Management)
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