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How Zapier works

Zapier makes it easy to integrate Gong with HubSpot - no code necessary. See how you can get setup in minutes.

Select a trigger from Gong

A trigger is an event that starts your Zap and runs the workflow. For example, with Gong, a trigger could be "New Call."
A trigger is the event that kicks off your automated workflow.

Setup an action from HubSpot

An action is what takes place after the automation is triggered. For example, with HubSpot, the action could be "Add Contact to List."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Gong to HubSpot

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Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Gong to HubSpot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Gong + HubSpot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and HubSpot

How do I set up an integration between Gong and HubSpot?

To set up the integration between Gong and HubSpot, you'll need to connect both accounts within our platform. First, find the Gong app in our integration section, then select HubSpot as your action app. Follow the prompts to authenticate both accounts through OAuth. Once connected, you can start configuring triggers and actions specific to your workflow needs.

What triggers are available when integrating Gong with HubSpot?

When integrating Gong with HubSpot, supported triggers include 'New Call Recorded' in Gong and 'New Deal Stage Changed' in HubSpot. These triggers help you automate actions based on specific events, such as logging a call in a CRM or updating data fields upon changes.

Can I create a custom workflow using Gong and HubSpot?

Yes, you can create custom workflows by selecting your desired triggers from Gong, like 'Call Completed,' along with corresponding actions in HubSpot such as 'Create Contact' or 'Update Deal.' Our platform allows flexibility so you can tailor the integration according to your business processes.

Is it possible to log calls from Gong in HubSpot automatically?

Yes, by setting up an automated workflow with the trigger 'New Call Recorded' in Gong and selecting the action 'Log Call' in HubSpot. This ensures every new call gets automatically logged in your CRM without manual intervention.

How does syncing contact information between Gong and HubSpot work?

To sync contacts between Gong and HubSpot, use triggers that detect new or updated contacts in one platform and select relevant actions like 'Create/Update Contact' on the other. This automated process keeps contact details consistent across both systems.

Are there any limitations when integrating Gong with HubSpot?

While our integration supports various triggers and actions like call logging and deal updates, it might not support some custom objects or specific field types unique to either platform. Review our documentation for specific limitations related to your version of these platforms.

What troubleshooting steps should I follow if my Gong-HubSpot integration is not working?

If you encounter issues with your integration, first check whether you've correctly authenticated both accounts through our platform. Ensure that internet connectivity is stable. Review any error logs for detailed information about failed zaps or automation attempts. If problems persist, consult our support resources for further guidance.

Connect Gong and HubSpot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Accessible Workspaces
    • Available Saved Searches
    Trigger
    Instant
    Try It
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Note
    • Additional properties to retrieve
    Trigger
    Scheduled
    Try It
    • Note
    • Additional properties to retrieve
    Trigger
    Scheduled
    Try It
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE SHARING EVENT - What's The URL to view more info regarding the event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • Email Addresses
      Required
    • Delimiter
    • Sharing Message Subject
    • Sharing Message Body
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • 1. THE OBJECT THAT WAS SHARED - What's the name of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?
      Required
    • 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?
      Required
    • 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
    • 2. THE SHARING EVENT - What's The ID Of The event?
    • 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
    • 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?
      Required
    • Email
      Required
    • Name
    • GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
    Action
    Write
    • Note
    • Additional properties to retrieve
    Trigger
    Scheduled
    Try It
    • Note
    • Additional properties to retrieve
    Trigger
    Scheduled
    Try It

Learn how to automate Gong on the Zapier blog

Learn how to automate HubSpot on the Zapier blog

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About Gong
Gong has helped thousands of sales pros have better sales conversations every day.
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