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Frequently Asked Questions about Gong + HubSpot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and HubSpot
How do I set up an integration between Gong and HubSpot?
To set up the integration between Gong and HubSpot, you'll need to connect both accounts within our platform. First, find the Gong app in our integration section, then select HubSpot as your action app. Follow the prompts to authenticate both accounts through OAuth. Once connected, you can start configuring triggers and actions specific to your workflow needs.
What triggers are available when integrating Gong with HubSpot?
When integrating Gong with HubSpot, supported triggers include 'New Call Recorded' in Gong and 'New Deal Stage Changed' in HubSpot. These triggers help you automate actions based on specific events, such as logging a call in a CRM or updating data fields upon changes.
Can I create a custom workflow using Gong and HubSpot?
Yes, you can create custom workflows by selecting your desired triggers from Gong, like 'Call Completed,' along with corresponding actions in HubSpot such as 'Create Contact' or 'Update Deal.' Our platform allows flexibility so you can tailor the integration according to your business processes.
Is it possible to log calls from Gong in HubSpot automatically?
Yes, by setting up an automated workflow with the trigger 'New Call Recorded' in Gong and selecting the action 'Log Call' in HubSpot. This ensures every new call gets automatically logged in your CRM without manual intervention.
How does syncing contact information between Gong and HubSpot work?
To sync contacts between Gong and HubSpot, use triggers that detect new or updated contacts in one platform and select relevant actions like 'Create/Update Contact' on the other. This automated process keeps contact details consistent across both systems.
Are there any limitations when integrating Gong with HubSpot?
While our integration supports various triggers and actions like call logging and deal updates, it might not support some custom objects or specific field types unique to either platform. Review our documentation for specific limitations related to your version of these platforms.
What troubleshooting steps should I follow if my Gong-HubSpot integration is not working?
If you encounter issues with your integration, first check whether you've correctly authenticated both accounts through our platform. Ensure that internet connectivity is stable. Review any error logs for detailed information about failed zaps or automation attempts. If problems persist, consult our support resources for further guidance.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Accessible Workspaces
- Available Saved Searches
Try It- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
- Note
- Additional properties to retrieve
Try It- Note
- Additional properties to retrieve
Try It
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
- Note
- Additional properties to retrieve
Try It- Note
- Additional properties to retrieve
Try It