If unable to select a Location, select an Account. Locations in a Location Group require an Account to be selected.

The topic type of the local post, which is used to select different templates to create and render a post. Note Alerts only support Covid-19 types at this time, learn more [here](https://support.google.com/business/answer/7662907).

Review Name returned from the __Google My Business New Review trigger__. This value should be in the form of a URL path such as `accounts/*/locations/*/reviews/*` where each `*` represent an ID.

Your reply may be truncated if it's too long - learn more [here](https://developers.google.com/my-business/reference/rest/v4/accounts.locations.reviews#ReviewReply.FIELDS-table). Your reply will be displayed publicly on Google and must comply with Google's local content policies in their [Terms of Service](https://www.google.com/intl/en/+/policy/content.html?authuser=1&authuser=1&authuser=1&p=content_policies&visit_id=636910394247571601-666925651&rd=2).

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Google Business Profile

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Choose the Hangouts Chat Room where you want the Message to be shown.  The Zapier Bot must be added to the room and be configured with the "allowzaps" command.

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.

Google Chat

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.

Chatwork

Twist keeps your conversations on-topic and in one place. For teams who want to make work calmer, more organized, and more productive.

Twist

Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.

Zoho Cliq

Stay on top of your business' online reputation with this workflow. When a new review is posted on your Google Business Profile, an instant message is created in your Google Chat. This ensures you never miss important feedback and can respond promptly, thereby enhancing customer interaction and satisfaction. Improve your team's communication and manage reviews more efficiently with this automation.

Google Business Profile + Google Chat

Create messages in Google Chat for new reviews in Google Business Profile

Supported triggers and actions

New Review

Account

LocationRequired

Create Reply

Review NameRequired

Your ReplyRequired

Create Message

Hangouts Chat RoomRequired

Message TitleRequired

Message Image URL

Message Subtitle

Message TextRequired

Action Button Text

Action Button URL

Create Post

LocationRequired

SummaryRequired

Topic TypeRequired

API Request (Beta)

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

About Google Business Profile

Related categories

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