Google Business Profile + Microsoft Teams

Create Google Business Profile replies for new Microsoft Teams chat messages

Efficiently manage critical conversations by connecting Microsoft Teams and Google Business Profile with this smooth workflow. When a new chat message appears in Microsoft Teams, a reply will be posted in Google Business Profile, allowing your team to effortlessly handle essential communications while maintaining a robust online presence. Enhance collaboration and streamline your response process with this valuable integration.

When this happens...
New Chat Message
Triggers when a new message is received in a chat.
TriggerScheduled
automatically do this!
Create Reply
Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.
ActionWrite

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Supported triggers and actions

- TeamRequired
Trigger
Scheduled
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- ChatRequired
- Exclude messages by you?
Trigger
Scheduled
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- TeamRequired
Trigger
Scheduled
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- TeamRequired
- ChannelRequired
- MessageRequired
Trigger
Scheduled
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- ID of the team member you are creating a chat withRequired
Action
Write

- TeamRequired
- ChannelRequired
- Message IDRequired
- Reply ContentRequired
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write

- Account
- LocationRequired
Trigger
Instant
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- Review NameRequired
- Your ReplyRequired
Action
Write

- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Scheduled
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New Chat
Triggers when a new chat is created.
Trigger
Scheduled
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- TeamRequired
- ChannelRequired
Trigger
Scheduled
Try It
- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- ChannelRequired
- Message Text Format
- Message TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- LocationRequired
- SummaryRequired
- Topic TypeRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Learn more

Related categories

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more