Google Business Profile + Startquestion + Filter by Zapier

Send Startquestion surveys for new reviews in Google My Business under 5 stars

Each Google Review is important, especially if it's not a 5 star review. That's why you should have this handy automation for sending an email invitation to the person on your team responsible for Google Reviews. Let this person analyse what has happened, what was the problem, and manually respond to the survey. Was it customer service or maybe an issue with the product? Or anything else related to your business? You'll find out once you activate this template.

Each Google Review is important, especially if it's not a 5 star review. That's why you should have this handy automation for sending an email invitation to the person on your team responsible for Google Reviews. Let this person analyse what has happened, what was the problem, and manually respond to the survey. Was it customer service or maybe an issue with the product? Or anything else related to your business? You'll find out once you activate this template.

  1. When this happens...
    Google Business ProfileGoogle Business Profile
    New Review (Polling)

    Triggers when a new review is created. This trigger checks for new reviews at regular intervals.

    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    StartquestionStartquestion
    Send Survey via Email

    Sends e-mail with survey invitation to user.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • Account

    • LocationRequired

    Trigger
    Instant
    Try It
    • Review NameRequired

    • Your ReplyRequired

    Action
    Write
    • Only continue if...Required

    Action
    Filter
    • Email AddressRequired

    • SurveyRequired

    • Invitation TemplateRequired

    • ReminderRequired

    Action
    Write
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • SurveyRequired

    Trigger
    Instant
    Try It
google-business-profile logo
google-business-profile logo

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Learn more

Related categories

  • Google
  • Website Builders

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
startquestion logo
startquestion logo

About Startquestion

Startquestion is a professional survey software for your company. NPS, Customer Satisfaction, UX feedback, User Research, Employee Feedback, Customer Experience.

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier