Google Business Profile + Zoho CRM

Create or update Zoho CRM module entries when new reviews are posted on Google My Business

Drive effective conversation with your customers using this workflow. When a new review is posted on Google My Business, it's swiftly captured and reflected in Zoho CRM. This ensures you never miss out on critical feedback, and it creates a direct line to customer insights that can enhance your business growth.

Drive effective conversation with your customers using this workflow. When a new review is posted on Google My Business, it's swiftly captured and reflected in Zoho CRM. This ensures you never miss out on critical feedback, and it creates a direct line to customer insights that can enhance your business growth.

  1. When this happens...
    Google Business ProfileGoogle Business Profile
    New Review

    Triggers when a new review is created.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create/Update Module Entry

    Create or update module entries

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Account

    • LocationRequired

    Trigger
    Instant
    Try It
    • Review NameRequired

    • Your ReplyRequired

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
    • ModuleRequired

    Trigger
    Instant
    Try It
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
  • Zoho CRM triggers, actions, and search

    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
google-business-profile logo
google-business-profile logo

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
Learn more

Related categories

  • Google
  • Website Builders

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zoho-crm logo
zoho-crm logo

About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

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