Google Calendar + InvGate Service Desk

Create new InvGate Service Desk requests from new Google Calendar events

Stay on top of your workload with this automation that keeps your InvGate Service Desk updated when a new event takes place on your Google Calendar. The moment an event is added to Google Calendar, a corresponding request is immediately created in your InvGate Service Desk—speeding up your response time and ensuring nothing slips through the cracks. Say goodbye to manual entries and enjoy a streamlined task management process.

When this happens...
New Event
Triggers when an event is created.
TriggerInstant
automatically do this!
Create Request
Creates a new request.
ActionWrite

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Supported triggers and actions

What does this mean?

New Calendar
Triggers when a calendar is created.
Trigger
Scheduled
Try It
- CalendarRequired
- Search Term
Trigger
Scheduled
Try It
- CalendarRequired
- Expand Recurring Events
Trigger
Instant
Try It
- CalendarRequired
- Search TermRequired
Trigger
Scheduled
Try It
- NameRequired
- Description
Action
Write

- CalendarRequired
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & TimeRequired
- End Date & TimeRequired
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
Action
Write
- CalendarRequired
- EventRequired
- Summary
- Description
- Location
- Start Date & Time
- End Date & Time
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
Action
Write

- CalendarRequired
- Search Term
- Start Time Before
- End Time After
- Sort Order
Action
Search
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Scheduled
Try It
New Request
Triggers when a new request is created.
Trigger
Scheduled
Try It
- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Write
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Write
- RequestRequired
Action
Search
- User identifierRequired
Action
Search
- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Search or write

- CalendarRequired
Trigger
Scheduled
Try It
- CalendarRequired
- Time Before
- Time Before (Unit)
- Search Term
Trigger
Scheduled
Try It
- CalendarRequired
Trigger
Instant
Try It
- CalendarRequired
- EventRequired
- Attendee/sRequired
Action
Write
- CalendarRequired
- EventRequired
- Notify Attendees?
Action
Write
- CalendarRequired
- Describe EventRequired
- Attendees
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- CalendarRequired
- Search Term
- Start Time Before
- End Time After
- Sort Order
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & TimeRequired
- End Date & TimeRequired
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
Action
Search or write
- Automated ActionRequired
Trigger
Scheduled
Try It
- RequestRequired
Trigger
Scheduled
Try It
- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is Solution
- Customer Visible
Action
Write
- Request identifierRequired
Action
Search
- Email`Required
Action
Search
- Request identifierRequired
- TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
Action
Search or write
- User identifierRequired
- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
Action
Search or write

About Google Calendar

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

Learn more Help

Related categories

Similar apps

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Help

Related categories

Customer Support

Google Calendar + InvGate Service Desk

Create new InvGate Service Desk requests from new Google Calendar events

New Calendar

Event Ended

Search Term

New or Updated Event

Expand Recurring Events

New Event Matching Search

Create Calendar

Description

Create Detailed Event

Summary

Description

Location

Add Conferencing?

Repeat Frequency

Repeat Until

Repeat How Many Times?

All day

Color

Attendees

Visibility

Use Default Reminders?

Reminders

Minutes Before Reminders

Show me as Free or Busy

Guests Can Modify Event

Update Event

Summary

Description

Location

Start Date & Time

End Date & Time

Repeat Frequency

Repeat Until

Repeat How Many Times?

All day

Color

Attendees

Visibility

Use Default Reminders?

Reminders

Minutes Before Reminders

Show me as Free or Busy

Find Event

Search Term

Start Time Before

End Time After

Sort Order

New Automated Action

New Request

Create Request

Create User

Search the Latest Reply

Find User

Find or Create Reply

Is Solution

Customer Visible

Event Cancelled

Event Start

Time Before

Time Before (Unit)

Search Term

New Event

Add Attendee/S to Event

Delete Event

Notify Attendees?

Quick Add Event

Attendees

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find or Create Event

Search Term

Start Time Before

End Time After

Sort Order

Summary