Google Forms + InvGate Service Desk

Create new InvGate Service Desk requests from new or updated Google Forms responses

Streamline your service desk requests with this automation. Whenever a new or updated response comes in from Google Forms, a service request is instantly created in the InvGate Service Desk. This efficient workflow ensures all your form responses are promptly addressed, enhancing your customer service and boosting productivity.

Streamline your service desk requests with this automation. Whenever a new or updated response comes in from Google Forms, a service request is instantly created in the InvGate Service Desk. This efficient workflow ensures all your form responses are promptly addressed, enhancing your customer service and boosting productivity.

  1. When this happens...
    Google FormsGoogle Forms
    New or Updated Form Response

    Triggers when a form response is added or modified.

    TriggerInstant
  2. automatically do this!
    InvGate Service DeskInvGate Service Desk
    Create Request

    Creates a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Automated ActionRequired

    Trigger
    Scheduled
    Try It
    • RequestRequired

    Trigger
    Scheduled
    Try It
    • FormRequired

    Trigger
    Instant
    Try It
  • InvGate Service Desk triggers, actions, and search

    New Automated Action

    Triggers when a new Automated Action is defined.

    Trigger
    Scheduled
    Try It
  • InvGate Service Desk triggers, actions, and search

    New Request

    Triggers when a new request is created.

    Trigger
    Scheduled
    Try It
    • TitleRequired

    • DescriptionRequired

    • CategoryRequired

    • CreatorRequired

    • TypeRequired

    • CustomerRequired

    • PriorityRequired

    Action
    Write
google-forms logo
google-forms logo

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn moreHelp

Related categories

  • Forms & Surveys
  • Google

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
Help

Related categories

  • Customer Support