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Frequently Asked Questions about Google Forms + Jira Software Cloud integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Forms and Jira Software Cloud
How can I trigger a Jira issue creation from a Google Form submission?
You can set up an integration where each time a form is submitted in Google Forms, it triggers the creation of a new issue in Jira Software Cloud. This involves creating a Zap using our platform where the trigger is the form submission event and the action is creating an issue in your specified Jira project.
Can I update existing Jira issues based on Google Form responses?
Yes, you can configure an integration to update an existing issue in Jira when a response is submitted through Google Forms. By defining certain identifiers like the issue key within your form fields, we can use these as search parameters when setting up the action to update specific fields of the matching issue.
Is it possible to attach files from Google Forms to Jira issues automatically?
While Google Forms itself doesn’t directly support file uploads into other platforms, if your form captures file URLs or links, we can configure it so that these URLs are added as attachments or comments in your Jira issues.
How do we handle multiple submissions from Google Forms to ensure all data is captured in Jira?
Each submission from Google Forms can trigger its own unique event. To ensure all data points are captured, our integration creates separate actions for each response entry, meaning every piece of data gets recorded individually as intended in separate tickets or updates within Jira.
Can responses be sent to different projects or boards in Jira based on form input?
Absolutely. By setting conditional logic within our platform, you can direct responses to various projects or boards inside Jira. This routing depends on certain field values within the form. For instance, if there’s a dropdown choice for departments, each selected option could trigger issue creation in its respective project.
What are my options if my form collects timestamped data? How does this integrate with Jira?
When your form collects timestamps, these can automatically be translated into due dates or logged times within newly created or updated Jira tickets. By mapping timestamp fields to relevant date/time fields in our setup, we ensure accurate time tracking inside your projects.
Is the integration affected if I modify my Google Form after setting it up with Jira?
If you modify your Google Form after establishing an integration with Jira Software Cloud, it's essential to review and potentially adjust the mapping settings within our platform. Newly added fields may require additional mappings to ensure data continues flowing correctly into corresponding areas of your JIRA setup.
Supported triggers and actions
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