Google Sheets + Help Scout
Create spreadsheet rows in Google Sheets for new Help Scout conversations
Easily organize your Help Scout conversations with this simple workflow. When a new conversation is created in Help Scout, a corresponding row is instantly added in Google Sheets. This streamlines your customer service process, ensuring all key details are logged efficiently and reliably for your easy reference, saving you the fuss of manual entries.
Easily organize your Help Scout conversations with this simple workflow. When a new conversation is created in Help Scout, a corresponding row is instantly added in Google Sheets. This streamlines your customer service process, ensuring all key details are logged efficiently and reliably for your easy reference, saving you the fuss of manual entries.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
