Connect Google Sheets and ServiceNow to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Google Sheets with ServiceNow - no code necessary. See how you can get setup in minutes.

Select a trigger from Google Sheets

A trigger is an event that starts your Zap and runs the workflow. For example, with Google Sheets, a trigger could be "New Spreadsheet Row (Team Drive)."
A trigger is the event that kicks off your automated workflow.

Setup an action from ServiceNow

An action is what takes place after the automation is triggered. For example, with ServiceNow, the action could be "Attach a File to a Record."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Google Sheets to ServiceNow

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Google Sheets to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Google Sheets + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Sheets and ServiceNow

How can I integrate Google Sheets with ServiceNow?

You can integrate Google Sheets with ServiceNow using third-party automation tools. These tools allow you to create workflows where triggers in one app lead to actions in the other. For instance, a new row added in Google Sheets could trigger an incident creation in ServiceNow.

What kind of triggers are available for Google Sheets when integrating with ServiceNow?

Common triggers include 'New Spreadsheet Row,' which activates when a new row is added to a specified sheet, and 'Updated Spreadsheet Row,' triggered when any cell within a selected row is updated. These can kick off different actions within ServiceNow.

Which actions can be performed in ServiceNow through this integration?

When integrating with ServiceNow, typical actions include 'Create Incident,' 'Update Record,' and 'Find Record.' These enable seamless operations like creating new incidents from data entered into Google Sheets.

Can updates made in Google Sheets reflect automatically in ServiceNow?

Yes, by setting up appropriate triggers and actions, updates made in Google Sheets can automatically update records or trigger workflows in ServiceNow. For instance, updating a row could modify an associated incident status.

Do I need coding skills to set up the integration between Google Sheets and ServiceNow?

No coding skills are necessary. The integration relies on user-friendly interfaces that allow for drag-and-drop setup of triggers and actions between the two platforms.

Is it possible to control which rows from Google Sheets trigger actions in ServiceNow?

Yes, our platform allows you to set conditions or filters that define which specific rows trigger actions within ServiceNow, giving you precise control over the workflow activation.

Are there limitations on how often data can be synced between Google Sheets and ServiceNow?

While syncing frequency may vary depending on your service plan, typically there are options for both real-time syncing and scheduled intervals. Our platform ensures timely updates based on your specific needs.

Connect Google Sheets and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Polling
    Try It
    • Drive
    Trigger
    Polling
    Try It
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Column_name
      Required
    • Index
    Action
    Write
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Polling
    Try It
    • Drive
    • Spreadsheet
      Required
    Trigger
    Polling
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Action
    Write

Learn how to automate Google Sheets on the Zapier blog

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