Google Sheets + tawk.to

Log new tawk.to chat transcripts by creating rows in Google Sheets

Streamline your customer service data handling with this easy, automated workflow. Every time a new chat transcript is completed in tawk.to, a row is added to your selected Google Sheets spread, saving the chat details for future reference. This helps to ensure every customer interaction is effectively logged and ready for data analysis, enhancing your customer service strategy.

Streamline your customer service data handling with this easy, automated workflow. Every time a new chat transcript is completed in tawk.to, a row is added to your selected Google Sheets spread, saving the chat details for future reference. This helps to ensure every customer interaction is effectively logged and ready for data analysis, enhancing your customer service strategy.

  1. When this happens...
    tawk.totawk.to
    New Chat Transcript

    Triggers when a session ends.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn more

Related categories

  • Customer Support