Google Sheets + Trengo
Add new Trengo inbound messages to Google Sheets as spreadsheet rows
Effortlessly keep track of incoming messages in Trengo with this workflow that adds a new row in Google Sheets for every new inbound message. Free up valuable time and ensure accurate record-keeping by having all your messages organized in a spreadsheet. Stay on top of your communication and enhance your team's productivity with this streamlined process.
Effortlessly keep track of incoming messages in Trengo with this workflow that adds a new row in Google Sheets for every new inbound message. Free up valuable time and ensure accurate record-keeping by having all your messages organized in a spreadsheet. Stay on top of your communication and enhance your team's productivity with this streamlined process.
- When this happens...
New Inbound MessageTriggers when an inbound message is created.
TriggerInstantThis event starts a Zap instantly. - automatically do this!
ActionWriteCreate a new record or update an existing record in your app.
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New Inbound Message
Triggers when an inbound message is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Internal Note
Triggers when an internal note is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Phone Call Ended
Triggers when a phone call has ended.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Phone Call Started
Triggers when a phone call has started.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Channel IDRequired
PhoneRequired
DirectionRequired
Contact name
Note
Duration
Recording URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.WhatsApp Message Template IDRequired
Recipient Phone numberRequired
Dynamic Content
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Term
ActionThis is an event a Zap performs.SearchFind existing data in your app
Ticket Label Added
Triggers when a label is added to a conversation.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Outbound Message
Triggers when an outbound message is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Phone Call Missed
Triggers when a phone call is missed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Name
Email
Phone
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel IDRequired
Contact IdentifierRequired
Contact Name
MessageRequired
Email Subject
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Webhook URLRequired
Contact typeRequired
Contact name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Term
Name
Email
Phone
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About Trengo
Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.
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