Everyone understands the value of capturing and regularly sharing customer insights from their customer calls. But customer-facing teams rarely have the time to do it. With this template, you can effortlessly achieve this using Grain and Zapier—without any manual effort. Once it's active, every time you create a new Grain highlight clip, meaning you clip a key moment from your customer meeting and add the '#customer-insights' tag to it, this template runs. This template then sends the highlight clip to your preferred Slack channel. Get your team aligned around real customer needs.