Gravity Forms + Help Scout

Create Help Scout Conversations From Forms on Gravity Forms

If you'd like an easy way for people to contact you, and then manage those message in a help desk, Zapier makes that extremely easy. Anywhere you have a form from Gravity Forms, that information can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.

If you'd like an easy way for people to contact you, and then manage those message in a help desk, Zapier makes that extremely easy. Anywhere you have a form from Gravity Forms, that information can automatically be sent to Help Scout to create a new conversation. Keep that conversation easy for your user, and easy for you to manage.

  1. When this happens...
    Gravity FormsGravity Forms
    Form Submission

    Triggers when the specified form is submitted.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

    • FormRequired

    • Use Admin Field Labels?

    Trigger
    Instant
    Try It
    • FormRequired

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • FormRequired

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
gravity-forms logo
gravity-forms logo

About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.
Learn more

Related categories

  • Forms & Surveys
  • WordPress

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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