Halo Service Solutions + Simplesat + Filter by Zapier
Create tickets in Halo Service Solutions when neutral or negative feedback is received in Simplesat
This Zapier integration will automatically create a ticket in Halo Service Solutions whenever neutral or negative feedback is received in Simplesat. This way you can stay on top of any negative feedback and immediately follow up with your unsatisfied customers.
This Zapier integration will automatically create a ticket in Halo Service Solutions whenever neutral or negative feedback is received in Simplesat. This way you can stay on top of any negative feedback and immediately follow up with your unsatisfied customers.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Ticket
Creates a new Ticket in Halo.
- Free forever for core features
- 14 day trial for premium features & apps
New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required
About Halo Service Solutions
Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Related categories
About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.