Help Scout + Lucky Orange

Create Help Scout conversations from new Lucky Orange events

Give your support team the tools they need to take their Help Scout tickets to the next level. Once set up, this integration automatically creates new conversations within Help Scout to proactively reach out to customers who may have experienced conversion hurdles, such as a rage click.

Give your support team the tools they need to take their Help Scout tickets to the next level. Once set up, this integration automatically creates new conversations within Help Scout to proactively reach out to customers who may have experienced conversion hurdles, such as a rage click.

  1. When this happens...
    Lucky OrangeLucky Orange
    New Event

    Triggers when a new event is detected in Lucky Orange.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Start free with email
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • Event NameRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • Custom Visitor Data

    • External User ID

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Event NameRequired

    • SiteRequired

    • External User ID

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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lucky-orange logo
lucky-orange logo

About Lucky Orange

Improve your website's conversion rate using a collection of tools including Dynamic Heatmaps, Session Recordings and Live Chat.

Related categories

  • Analytics