Help Scout + MailerSend

Send emails via MailerSend for new Help Scout conversations

With this automation, you can automatically send emails through your MailerSend account when someone starts a new support thread in Help Scout. Let automation do the tedious tasks for you by creating automatic workflows that send emails on your behalf.

When this happens...
Conversation Created
Triggers when a new conversation is created.
TriggerInstant
automatically do this!
Send an Email
Send an email via your MailerSend account.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Scheduled
Try It
- Conversation IDRequired
- TextRequired
- User
Action
Write
- First NameRequired
- Last NameRequired
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- CustomerRequired
Action
Write

- EmailRequired
Action
Search
- EmailRequired
Action
Search

- User's EmailRequired
Action
Search
- SubjectRequired
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- Assigned User
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Search or write
- DomainRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- From email address
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email Subject
- Template IDRequired
- Personalization variables
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write

- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- SubjectRequired
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- StatusRequired
- Assigned User
- Tag
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Write
- ConversationRequired
- CustomerRequired
- TextRequired
- User
- Create as DraftRequired
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
Action
Search
- NameRequired
Action
Search
- User's EmailRequired
- Date Range StartRequired
- Date Range EndRequired
Action
Search
- User's EmailRequired
Action
Search
- EmailRequired
- First NameRequired
- Last NameRequired
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- From email addressRequired
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email SubjectRequired
- Email Body (HTML)
- Plain-text versionRequired
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write
- From SMS numberRequired
- Recipient phone numberRequired
- Text MessageRequired
- Personalization variables
Action
Write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn more

Related categories

Customer Support

Similar apps

About MailerSend

MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding.

Learn more

Related categories

Transactional Email

Help Scout + MailerSend

Send emails via MailerSend for new Help Scout conversations

Conversation Assigned

New Customer

Add Note

Create Customer

Update Customer Properties

Find Customer

Find User

Get Day Report

Find or Create Conversation

Email Is Clicked Through

Email Is Hard Bounced

Email Is Sent

Email Is Reported as Spam

SMS Is Delivered

SMS Is Sent

Send a Template-Based Email

Conversation Created

Tags Updated

Create Conversation

Send Reply

Find Conversation

Find Mailbox

Get Custom Report

Get Week Report

Find or Create Customer

Email Is Delivered

Email Is Opened

Email Is Soft Bounced

Recipient Has Unsubscribed

SMS Delivery Failed

Send an Email

Send an SMS

About Help Scout

Related categories

Similar apps

Zendesk

Tender Support

Freshdesk

About MailerSend

Related categories