Help Scout + MemberPress

Create conversations in Help Scout for newly-canceled subscriptions in MemberPress

Want to have a ticket created in Help Scout whenever a new member cancels their subscription? This automation will create an active ticket in Help Scout whenever there are newly-canceled subscriptions in MemberPress, so you can easily follow up with the member.

Want to have a ticket created in Help Scout whenever a new member cancels their subscription? This automation will create an active ticket in Help Scout whenever there are newly-canceled subscriptions in MemberPress, so you can easily follow up with the member.

  1. When this happens...
    MemberPressMemberPress
    Subscription Stopped

    Triggers when a subscription is canceled.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
  • MemberPress triggers, actions, and search

    Course Completed

    Triggers when a course is completed in MemberPress.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Member Deleted

    Triggers when a member is deleted from the system.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Quiz Attempted

    Triggers when a quiz is attempted on a MemberPress course.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Subscription Expired

    Triggers when a subscription expires.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Lesson Completed

    Triggers when a lesson is completed on a MemberPress course.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Member Signup Completed

    Triggers when a new member completes the signup and their payment is accepted.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Subscription Created

    Triggers when a subscription is created.

    Trigger
    Instant
    Try It
  • MemberPress triggers, actions, and search

    Subscription Stopped

    Triggers when a subscription is canceled.

    Trigger
    Instant
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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memberpress logo
memberpress logo

About MemberPress

MemberPress is an “all-in-one” membership and LMS plugin for WordPress that will help you generate recurring membership revenue from content like blogs, newsletters, online courses, digital downloads, podcasts, videos, and more.
Learn more

Related categories

  • WordPress