Help Scout + SatisMeter
Create conversations from new SatisMeter responses in Help Scout
Responding to NPS feedback is a great way to reduce churn. This integration will automatically create a new Help Scout conversation whenever you receive a new SatisMeter survey response. The score is listed as the conversation's subject, so you can easily prioritise, and their feedback will form the conversation contents so you can easily respond.
Responding to NPS feedback is a great way to reduce churn. This integration will automatically create a new Help Scout conversation whenever you receive a new SatisMeter survey response. The score is listed as the conversation's subject, so you can easily prioritise, and their feedback will form the conversation contents so you can easily respond.
- When this happens...New Survey Response
Triggers when new survey response is created.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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ProjectRequired
Surveys
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
