Help Scout + Simplesat
Update Help Scout customers with new Simplesat feedback
This Zap will automatically update your customer's profile to show the latest CSAT rating they have submitted. This way, you can keep track of unhappy customers and be aware when communicating with them.
This Zap will automatically update your customer's profile to show the latest CSAT rating they have submitted. This way, you can keep track of unhappy customers and be aware when communicating with them.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Find Customer
Finds customer by email.
- then do this!Update Customer Properties
Updates a customer's properties.
- Free forever for core features
- 14 day trial for premium features & apps
New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try It
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Related categories
About Simplesat
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
