Help Scout + Skubana
Create Help Scout conversations for new Skubana orders
Want to get more proactive with customer service? With this Zapier automation activated, you can instantly create a new Help Scout conversation every time a new order is placed in Skubana!
Want to get more proactive with customer service? With this Zapier automation activated, you can instantly create a new Help Scout conversation every time a new order is placed in Skubana!
- When this happens...New Order in a Chosen Status
Triggers when a new order is created.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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Status
Try ItOrder Shipped
Triggers when an order is shipped. Individual order items are also included.
Try ItStatusRequired
Try ItOrder Id
Order Number
Sales Channel Id
Tracking NumberRequired
Package Type Id
Shipping Carrier
Shipping Service Id
Amount
Currency
Created Date
Delivery Status
Estimated Arrival
Insurance Tracking Number
Received
Ship Date
Transaction Id
Notify CustomerRequired
Update ChannelRequired
StatusRequired
Try ItNew Sales Channel
Triggers when a new sales channel is created.
Try ItOrder NumberRequired
Listing NameRequired
Listing SkuRequired
Quantity OrderedRequired
Unit PriceRequired
Tax AmountRequired
CurrencyRequired
Order TotalRequired
Other CostRequired
Shipping CostRequired
Payment Date
Sales Channel IdRequired
Ship Address 1Required
Ship Address 2
Ship Address 3
Ship CityRequired
Ship CountryRequired
Ship NameRequired
Ship StateRequired
Ship Zip CodeRequired
Ship Email
Ship Phone
Requested Shipping Service
Custom Field 1
Custom Field 2
Custom Field 3
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try It
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Related categories
About Skubana
Skubana is a cloud based, all-in-one operations software to handle and automate order management, inventory, analytics, POs, & accounting.