Help Scout + Survey Funnel
Create Help Scout tickets from new Survey Funnel entries
Sometimes you want to send a survey to your leads or customers and then automatically follow up with them in your help desk system based on their response. Use this integration to create a new Help Scout ticket for your customer whenever they submit a Survey Funnel survey.
Sometimes you want to send a survey to your leads or customers and then automatically follow up with them in your help desk system based on their response. Use this integration to create a new Help Scout ticket for your customer whenever they submit a Survey Funnel survey.
- When this happens...New Survey Entry
Triggers when a new survey entry is created.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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SurveyRequired
OutcomeRequired
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
