Help Scout + Alchemer

Create Help Scout conversations from SurveyGizmo responses

Create a fast turnaround and promptly respond to customers with this SurveyGizmo to Help Scout automation. Set it up, and each time a you receive a new response in SurveyGizmo, Zapier will create a new conversation in Help Scout. It's an easy and fast way to communicate with your customers.

Create a fast turnaround and promptly respond to customers with this SurveyGizmo to Help Scout automation. Set it up, and each time a you receive a new response in SurveyGizmo, Zapier will create a new conversation in Help Scout. It's an easy and fast way to communicate with your customers.

  1. When this happens...
    AlchemerAlchemer
    New Survey Response

    Triggers when a new Alchemer survey is submitted.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    • Only Complete Responses?

    Trigger
    Scheduled
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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surveygizmo logo
surveygizmo logo

About Alchemer

Build surveys, online forms, evaluations, and event registrations quickly, easily, and professionally.
Learn more

Related categories

  • Forms & Surveys

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