Help Scout + Userflow
Find and update Userflow users from newly updated Help Scout tags
When new conversation tags are updated in Help Scout, this integration will find and update a corresponding Userflow user. This can allow you to start flows and much more based on Help Scout tags.
When new conversation tags are updated in Help Scout, this integration will find and update a corresponding Userflow user. This can allow you to start flows and much more based on Help Scout tags.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this...Find User
Finds an existing user. You can filter by user ID or email, or by group ID to find all users in a group (company/account/tenant/organization).
- then do this!Create/Update User
Updates (or creates) a user.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Related categories
About Userflow
Userflow is a user onboarding platform, which lets your whole team build customized in-app tours, checklists and surveys, without code.