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Connect HelpDesk and Simplesat to unlock the power of automation

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Set up your first integration

Quickly connect HelpDesk to Simplesat with a Zapier template.

Our most popular template

Update HelpDesk tickets from new Simplesat feedback
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Simplesat + HelpDesk
Tag Helpdesk tickets when new Simplesat feedback is received
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Simplesat + HelpDesk
Create tickets in Helpdesk when new negative feedback is received in Simplesat
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Simplesat + Filter by Zapier + HelpDesk

Update HelpDesk tickets from new Simplesat feedback

Simplesat + HelpDesk

Tag Helpdesk tickets when new Simplesat feedback is received

Simplesat + HelpDesk

Create tickets in Helpdesk when new negative feedback is received in Simplesat

Simplesat + Filter by Zapier + HelpDesk

How Zapier works

Zapier makes it easy to integrate HelpDesk with Simplesat - no code necessary. See how you can get setup in minutes.

Select a trigger from HelpDesk

A trigger is an event that starts your Zap and runs the workflow. For example, with HelpDesk, a trigger could be "New Ticket."

A trigger is the event that kicks off your automated workflow.

Setup an action from Simplesat

An action is what takes place after the automation is triggered. For example, with Simplesat, the action could be "Upsert Customer."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected HelpDesk to Simplesat

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your HelpDesk to Simplesat integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect HelpDesk and Simplesat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
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Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
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Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
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- ID
  Required
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write

- ID
  Required
- Tags
Action
Write
- Upload transaction ID
- File content
  Required
- File name
Action
Write

- ID
  Required
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write
- external_id
- File name
- Email
  Required
- Company
- Custom attributes
- Tags
Action
Write
- external_id
- File name
- Email
  Required
- Custom attributes
Action
Write
- Id
  Required
Action
Search

Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
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New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
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- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Ticket followers (agents)
Action
Write
- Ticket ID
Action
Write
- ID
  Required
- Requester email
  Required
Action
Search
New Feedback
Triggers when new feedback is received.
Trigger
Instant
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- Survey API endpoint
  Required
- Customer name
- Customer email
  Required
- Customer company
- Team member ID
- Team member name
- Team member email
- Ticket ID
- Ticket subject
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search

Learn how to automate HelpDesk on the Zapier blog

Learn how to automate Simplesat on the Zapier blog

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Related categories

Customer Support

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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