Connect HubSpot and Intercom to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate HubSpot with Intercom - no code necessary. See how you can get setup in minutes.

Select a trigger from HubSpot

A trigger is an event that starts your Zap and runs the workflow. For example, with HubSpot, a trigger could be "New Company."
A trigger is the event that kicks off your automated workflow.

Setup an action from Intercom

An action is what takes place after the automation is triggered. For example, with Intercom, the action could be "Add Note."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected HubSpot to Intercom

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your HubSpot to Intercom integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about HubSpot + Intercom integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Intercom

How can I integrate HubSpot with Intercom using your platform?

You can integrate HubSpot with Intercom using our platform by creating a 'Zap' where you set HubSpot as the trigger app and Intercom as the action app. For example, you can trigger the creation of a new contact in Intercom whenever a new contact is added in HubSpot.

What are some popular triggers for HubSpot and Intercom integration?

Some popular triggers for this integration include 'New Form Submission' or 'Contact Property Change' in HubSpot. These triggers can prompt actions like creating or updating a user in Intercom, allowing seamless data flow between your marketing and customer communication tools.

Can I update existing users in Intercom when their information changes in HubSpot?

Yes, our platform allows you to set up a Zap that updates an existing user in Intercom when there is a change to their property information in HubSpot. This ensures that your contact records remain consistent across both platforms.

Is it possible to segment users based on their interaction with my emails sent through HubSpot?

Absolutely. You can use email engagement metrics such as opens and clicks from HubSpot as triggers to tag or segment users within Intercom based on their interactions. This helps tailor follow-up communications efficiently.

How do I set up alerts for my sales team if a high-value customer contacts us on Intercom?

You can create a Zap where contact requests received in Intercom trigger an alert sent directly to your sales team's email or CRM system if the contact matches criteria defined as ‘high-value’ based on properties from either HubSpot or Intercom.

Can I automate adding leads from my webinars hosted through HubSpot into Intercom?

Yes, by connecting webinar registration forms submitted via HubSpot as triggers, new leads can automatically be created as users in your Intercom account, enabling you to engage them promptly after your events.

Are there any limitations when syncing data between HubSpot and Intercom?

While our platform provides robust integration capabilities, limitations might occur based on API restrictions from either service or specific data fields not being supported for synchronization. We recommend checking documentation for any service-specific constraints.

Connect HubSpot and Intercom to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate HubSpot on the Zapier blog

Learn how to automate Intercom on the Zapier blog

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About HubSpot
HubSpot is your all-in-one stop for all of your marketing software needs.
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    About Intercom
    Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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