Connect HubSpot and Jira Service Management to unlock the power of automation

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Quickly connect HubSpot to Jira Service Management with a Zapier template.

Our most popular template

Create new HubSpot tickets from new requests in Jira Service Management
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Jira Service Management + HubSpot
Create Jira Service Management requests from new HubSpot form submissions
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HubSpot + Jira Service Management
Create HubSpot engagements for new Jira Service Management requests
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Jira Service Management + HubSpot
Update Jira Service Management requests when deal stages are updated in HubSpot
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HubSpot + Jira Service Management
Create new HubSpot engagements from updated Jira Service Management requests
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Jira Service Management + HubSpot
Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management
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HubSpot + Jira Service Management

Create new HubSpot tickets from new requests in Jira Service Management

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Jira Service Management + HubSpot

Create Jira Service Management requests from new HubSpot form submissions

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HubSpot + Jira Service Management

Create HubSpot engagements for new Jira Service Management requests

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Jira Service Management + HubSpot

Update Jira Service Management requests when deal stages are updated in HubSpot

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HubSpot + Jira Service Management

Create new HubSpot engagements from updated Jira Service Management requests

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Jira Service Management + HubSpot

Capture newly created or updated contacts in HubSpot and trigger api requests in Jira Service Management

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HubSpot + Jira Service Management

Create new Jira Service Management requests from new HubSpot tickets
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HubSpot + Jira Service Management
Create new Jira Service Management requests when HubSpot contact properties change
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HubSpot + Jira Service Management

How Zapier works

Zapier makes it easy to integrate HubSpot with Jira Service Management - no code necessary. See how you can get setup in minutes.

Select a trigger from HubSpot

A trigger is an event that starts your Zap and runs the workflow. For example, with HubSpot, a trigger could be "New Company."

A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Service Management

An action is what takes place after the automation is triggered. For example, with Jira Service Management, the action could be "Create Request."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected HubSpot to Jira Service Management

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your HubSpot to Jira Service Management integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about HubSpot + Jira Service Management integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Jira Service Management

How do I set up the HubSpot and Jira Service Management integration?

To set up the integration, you need to select triggers from HubSpot such as 'New Form Submission' or 'Contact Property Change', and map them to actions in Jira Service Management like 'Create Ticket' or 'Update Issue'. We guide you through connecting your accounts and configuring these workflows without needing any coding skills.

What triggers are available in the HubSpot and Jira Service Management integration?

The triggers available from HubSpot include events like 'Deal Stage Change', 'New Contact Added', and 'Email Opened'. You can use these triggers to initiate actions in Jira Service Management, helping automate your customer service processes.

Can I create a ticket in Jira Service Management when a new contact is added in HubSpot?

Yes, you can trigger the creation of a ticket in Jira Service Management whenever a new contact is added in HubSpot. By selecting the appropriate trigger-action pair during setup, this process becomes seamless.

Is it possible to update a Jira issue based on changes in HubSpot deal stages?

Absolutely, by using the 'Deal Stage Change' trigger from HubSpot, you can automate updates to corresponding issues in Jira. This keeps your service team informed with real-time data.

What types of data can be synced between HubSpot and Jira Service Management?

The integration allows for syncing various types of data including customer feedback, support tickets, deal information, and contact details. Data mappings are customizable based on your workflow requirements.

Can we automate notifications from Jira when certain conditions are met within a HubSpot workflow?

Yes, our platform allows you to set up automated notifications. For example, if a certain field is updated within a HubSpot workflow, a notification can be sent via email or chat directly from Jira Service Management.

How does error handling work between the two platforms during integration?

Whenever an error occurs during synchronization, we notify you immediately with detailed logs. This helps identify whether the issue lies with data formatting or connectivity so that it can be quickly resolved without disrupting workflows.

Connect HubSpot and Jira Service Management to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Note
- Additional properties to retrieve
Trigger
Scheduled
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- Note
- Additional properties to retrieve
Trigger
Scheduled
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- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Property Name
  Required
Trigger
Instant
Try It
Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Trigger
Scheduled
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- Form
  Required
Trigger
Instant
Try It
- Contact List
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It

- Type of Custom Object
  Required
Trigger
Instant
Try It
- Channel
  Required
- Status
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Property Name
  Required
Trigger
Scheduled
Try It
- Type of Custom Object
  Required
Trigger
Instant
Try It
- Note
- Contact List
  Required
- Contact Email
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Company
Creates a Company in HubSpot.
Action
Write
Create Associations
Creates associations between objects.
Action
Write
- Note
- Channel
  Required
- Message Content
  Required
- When
- Save as draft
Action
Write
- Note
- Note
- Name
  Required
- Company
- Contact
Action
Write
- Note
- Workflow Name
  Required
- Contact's Email
  Required
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Note
- Blog URL
  Required
- Blog Author
  Required
- Article State
  Required
- Blog Post URL
  Required
- Name
  Required
- Blog Post Content
  Required
- Meta Description
  Required
- Featured image URL
Action
Write
Create Product
Creates a Product in HubSpot.
Action
Write
- Note
- Contact List
  Required
- Contact Email
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Ticket
Creates a Ticket in HubSpot.
Action
Write
Update Contact
Update a Contact in HubSpot.
Action
Write
Update Line_item
Update a Line_item in HubSpot.
Action
Write
Update Ticket
Update a Ticket in HubSpot.
Action
Write
- Note
- Contact's Email
  Required
Action
Write
- Note
- Note
- Contact's Email
  Required
Action
Write
- Note
- Name
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search
Find Associations
Find associations between objects.
Action
Search
- Object Type
  Required
- Pipeline Id
  Required
- Stage Id
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search or write
- Type of Custom Object
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Scheduled
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Event Type
Trigger
Scheduled
Try It
- Type
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Blog Url
  Required
- Article State
  Required
Trigger
Scheduled
Try It
New Deal
Triggers when a new Deal is created.
Trigger
Instant
Try It
- Property Name
  Required
- Properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Property Name
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Note
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Name
  Required
Action
Write
Create Contact
Creates a Contact in HubSpot.
Action
Write
- Note
- Halt task if any associations error occurred
- Type
- Assigned To
Action
Write
- Type of Custom Object
  Required
Action
Write
Create Deal
Creates a Deal in HubSpot.
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Type of Custom Object
  Required
Action
Write
- Note
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
Create Line_item
Creates a Line_item in HubSpot.
Action
Write
- Note
- Contact's Email
  Required
- Event ID
  Required
- Contact Value
Action
Write
Remove Associations
Removes associations between objects.
Action
Write
- Note
- Form
  Required
- Note
- HubSpot usertoken
- IP address
- Page name
- Page URI
- Page ID
- SFDC campaign ID
- GoToWebinar key/ID
- Submission timestamp
- Skip validation
Action
Write
Update Company
Update a Company in HubSpot.
Action
Write
Update Deal
Update a Deal in HubSpot.
Action
Write
Update Product
Update a Product in HubSpot.
Action
Write
- Type of Custom Object
  Required
Action
Write
- Folder
  Required
- Filename
  Required
- Access level
  Required
- File
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Message Content
  Required
Action
Write
- Note
- Additional properties to retrieve
Action
Search
- Type of Custom Object
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Owner email
  Required
- Search among deactivated owners
Action
Search
- Owner Id
  Required
- Search among deactivated owners
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Name
  Required
- Note
- Company
- Contact
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Scheduled
Try It
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Message Content
  Required
Action
Write