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How Zapier works

Zapier makes it easy to integrate incident.io with SafetyCulture - no code necessary. See how you can get setup in minutes.

Select a trigger from incident.io

A trigger is an event that starts your Zap and runs the workflow. For example, with incident.io, a trigger could be "New Incident."

A trigger is the event that kicks off your automated workflow.

Setup an action from SafetyCulture

An action is what takes place after the automation is triggered. For example, with SafetyCulture, the action could be "Create Inspection Edit Link."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected incident.io to SafetyCulture

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your incident.io to SafetyCulture integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect incident.io and SafetyCulture to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Incident
Triggers when a new incident is declared.
Trigger
Scheduled
Try It
Action Created
Triggers when an action is created.
Trigger
Scheduled
Try It
Any Inspection Completed
Triggers when any inspection is completed.
Trigger
Scheduled
Try It
- Template Name
  Required
Trigger
Scheduled
Try It
- Inspection ID
  Required
- Export Task ID
  Required
Action
Write

- Inspection ID
  Required
- User ID(s)
- Group(s)
- User ID(s)
- Group(s)
- User ID(s)
- Group(s)
Action
Write
- Inspection ID
  Required
- Document Type
  Required
- Report layout
Action
Write

- Idempotency Key
  Required
- Severity
  Required
- Who should be able to see this incident?
  Required
- Incident Type
- Name (optional)
- Summary (optional)
Action
Write
Any Inspection Completed (Advanced)
Triggers when any inspection is completed. Advanced provides additional fields.
Trigger
Scheduled
Try It
- Template Name
  Required
Trigger
Scheduled
Try It
- Inspection ID
  Required
Action
Write
- Inspection ID
  Required
Action
Write
- Template Name
  Required
Action
Write
- Email address
  Required
Action
Search

Learn how to automate incident.io on the Zapier blog

Learn how to automate SafetyCulture on the Zapier blog

About incident.io

incident.io is an incident management platform, designed for your entire organisation.

Related categories

Communication

About SafetyCulture

SafetyCulture (formerly iAuditor) is a business platform to conduct inspections, capture issues, manage tasks, communicate clearly and train working teams.

Related categories

Product Management

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