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Integrate Intelli Messaging with Jira Service Management to automate your work

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Jira Service ManagementJira Service Management
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Intelli Messaging with Jira Service Management - no code necessary. See how you can get setup in minutes.

Select a trigger from Intelli Messaging

A trigger is an event that starts your Zap and runs the workflow. For example, with Intelli Messaging, a trigger could be "Message Delivery Status."
A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Service Management

An action is what takes place after the automation is triggered. For example, with Jira Service Management, the action could be "Create Request."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Intelli Messaging to Jira Service Management

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Intelli Messaging to Jira Service Management integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect Intelli Messaging and Jira Service Management to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Intelli Messaging and Jira Service Management to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Intelli Messaging triggers, actions, and search
    Message Delivery Status

    Triggers when the final delivery status of a sent SMS message is received.

    Trigger
    Instant
    Try It
    • Contact Record Id
      Required
    • First Name
    • Last Name
    • Mobile Number
      Required
    • Contact Tags in single string
    • Contact Tags as a Array
    • Email Address
    • Additional Field 1
    • Additional Field 2
    • Additional Field 3
    • Opt Out Flag
    • Membership Date
    • Birth Date
    • Anniversary Date
    • InActive
    • City
    • Country
    • Region
    Action
    Write
    • text
      Required
    • recipient
      Required
    • sender
    • validity
    • scheduled
    • recipientCountry
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Scheduled
    Try It

Learn how to automate Intelli Messaging on the Zapier blog

Learn how to automate Jira Service Management on the Zapier blog

intelli-messaging logo
intelli-messaging logo
About Intelli Messaging
Intelli Messaging lets you send SMS Messages worldwide.
Related categories
  • Phone & SMS
jira-service-management logo
jira-service-management logo
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
  • Customer Support

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