Interact + Trengo

Create and share Trengo team chat messages for new Interact leads

Stay updated on new leads from Interact and engage your team in real-time with this efficient workflow. Whenever a new lead is generated in Interact, a team chat message will be sent in the Trengo app to keep everyone informed and encourage timely follow-ups. Enhance your team's communication and lead management by bridging the gap between these two powerful tools.

When this happens...
New Lead
Triggers when a new lead is collected from quiz.
TriggerInstant
automatically do this!
Send a Message
Sends a message to a contact.
ActionWrite

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Supported triggers and actions

- QuizRequired
Trigger
Instant
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Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
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New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
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Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
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- Name
- Email
- Phone
Action
Write

- Channel IDRequired
- Contact IdentifierRequired
- Contact Name
- MessageRequired
- Email Subject
Action
Write
- Webhook URLRequired
- Contact typeRequired
- Contact name
Action
Write

- Term
- Name
- Email
- Phone
Action
Search or write

New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
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New Internal Note
Triggers when an internal note is created.
Trigger
Instant
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Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
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Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
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- Channel IDRequired
- PhoneRequired
- DirectionRequired
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template IDRequired
- Recipient Phone numberRequired
- Dynamic Content
Action
Write
- Term
Action
Search