Connect Intercom and Mixpanel to unlock the power of automation

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Choose a Trigger

Choose an Action

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Select a trigger from Intercom

A trigger is an event that starts your Zap and runs the workflow. For example, with Intercom, a trigger could be "Lead Added Email."

A trigger is the event that kicks off your automated workflow.

Setup an action from Mixpanel

An action is what takes place after the automation is triggered. For example, with Mixpanel, the action could be "Create or Update Profile."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Intercom to Mixpanel

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Intercom + Mixpanel integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and Mixpanel

How can I integrate Intercom with Mixpanel?

The integration between Intercom and Mixpanel can be set up through our platform by navigating to the 'Integrations' section. Here you need to select both Intercom and Mixpanel as your chosen apps. You will then configure triggers from Intercom, such as 'New User Created', to feed into actions like 'Create or Update User Profiles' within Mixpanel.

Can I update Mixpanel user profiles based on Intercom events?

Yes, with our integration, you can set up triggers for specific events in Intercom, such as when a user tags a conversation or updates an attribute. These triggers can prompt actions in Mixpanel to update the corresponding user profiles automatically.

What kind of information can be transferred from Intercom to Mixpanel?

When integrating Intercom with Mixpanel, you can transfer various types of data including user attributes, event details, and conversation insights. This data helps create more detailed analytics within your Mixpanel dashboard.

Is it possible to track user conversations from Intercom in Mixpanel?

Yes, it’s possible. By setting a trigger for new or updated conversations in Intercom, we can create corresponding events in Mixpanel that help you track and analyze these interactions efficiently.

Are there any limitations on the type of data I can sync between Intercom and Mixpanel?

There are some limitations based on API restrictions from both platforms. For instance, certain custom event types or complex attributes may require additional configuration or may not be supportable directly through our standard integration paths.

Do I need coding skills to set up the integration between Intercom and Mixpanel?

No coding skills are required to set up this integration using our platform. The process involves selecting predefined triggers and actions that correspond to your workflow needs.

Can automated workflows be triggered by specific customer behaviors recorded in Intercom for processing in Mixpanel?

Absolutely. You can define customer behavior events such as 'User Signed Up' or 'User Unsubscribed' as triggers in Intercom that initiates automated workflows resulting in corresponding actions in Mixpanel for deeper analysis.

Connect Intercom and Mixpanel to integrate crucial parts of your business

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Note Text
  Required
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company
  Required
Action
Write
- Tag
  Required
- Reply Type
  Required
- Note Text
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Note Text
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Email
  Required
- Company Name
  Required
- User ID
- Company
  Required
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Note Text
  Required
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- State
- Updated After
- Updated Before
Action
Search
- Tag
  Required
Action
Search
- Search Mode
- Search Value
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Event
  Required
- Distinct ID (Profile ID)
  Required
- Event Properties
Action
Write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- Updates
  Required
- Update sample
Trigger
Instant
Try It
New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It
- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Note Text
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Company Name
  Required
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Note Text
  Required
Action
Write
- Company
  Required
- Company Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
  Required
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Company Name
  Required
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Distinct ID (Profile ID)
  Required
- Profile Properties
  Required
Action
Write

Learn how to automate Intercom on the Zapier blog

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.