Connect Zapier Interfaces and Zendesk to unlock the power of automation

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Set up your first integration

Quickly connect Zapier Interfaces to Zendesk with a Zapier template.

Our most popular template

"create new Zendesk tickets from newly created form submissions in Zapier Interfaces"
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Zapier Interfaces + Zendesk
Create tickets in Zendesk from new form submissions in Zapier Interfaces
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Details
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Zapier Interfaces + Zendesk

"create new Zendesk tickets from newly created form submissions in Zapier Interfaces"

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Details

Try it

Zapier Interfaces + Zendesk

Create tickets in Zendesk from new form submissions in Zapier Interfaces

Premium

Details

Try it

Zapier Interfaces + Zendesk

How Zapier works

Zapier makes it easy to integrate Zapier Interfaces with Zendesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Zapier Interfaces

A trigger is an event that starts your Zap and runs the workflow. For example, with Zapier Interfaces, a trigger could be "Button Clicked."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zendesk

An action is what takes place after the automation is triggered. For example, with Zendesk, the action could be "Delete User."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Zapier Interfaces to Zendesk

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Zapier Interfaces to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Zapier Interfaces + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zapier Interfaces and Zendesk

How do I set up a Zap to integrate Zapier Interfaces with Zendesk?

To set up a Zap that integrates Zapier Interfaces with Zendesk, navigate to the 'Make a Zap' section in your Zapier account. Select Zendesk as your trigger app and define what event should start the process, such as 'New Ticket' or 'Updated Ticket.' Then choose Zapier Interfaces for the action step where you can decide actions like creating records or sending notifications. We guide you through each step in the setup process, ensuring the integration aligns with your workflow requirements.

What triggers are available when integrating Zendesk with Zapier Interfaces?

When integrating Zendesk with Zapier Interfaces, available triggers include events such as 'New Ticket,' 'Updated Ticket,' and 'New Comment.' These triggers help initiate actions within your customized interfaces, allowing seamless communication and workflow automation between both platforms.

Can I automate ticket creation in Zendesk using data from my custom interface on Zapier?

Yes, you can automate ticket creation in Zendesk using data collected from your custom interface on Zapier. By setting up an action within a Zap that uses the information gathered from your interface, tickets can be automatically created and populated with relevant details in Zendesk. This helps streamline customer service operations by reducing manual entry and improving response time.

Are there any pre-built templates for common tasks when connecting Zendesk and Zapier Interfaces?

We offer several pre-built templates that address common tasks for users connecting Zendesk and Zapier Interfaces. Templates are available for workflows like syncing ticket updates to sheets or triggering status changes based on new comments. These templates serve as convenient starting points, but they can be customized further to fit specific business needs.

Does integrating with Zendesk require coding knowledge?

No coding knowledge is required to integrate Zendesk with our interfaces through Zapier. Our platform provides an intuitive drag-and-drop interface allowing users to create sophisticated workflows without needing any programming skills. All functionalities are designed for ease-of-use while maintaining robust capabilities.

How can I ensure that duplicate tickets aren't created when two different Zaps run concurrently?

To prevent duplicate tickets when multiple Zaps may run concurrently, use filters and unique identifiers within your Zaps. For instance, configure conditions where only one trigger results in ticket creation if it meets specific parameters unique to each event. This ensures operational efficiency without overlap.

What should I do if my integration stops working unexpectedly?

If you experience unexpected issues where integrations between our interfaces and Zendesk stop working, first check the status of both services on their respective dashboards for any outages. It's also important to verify if there have been changes in API permissions or connectivity issues due to network limitations. We recommend reviewing recent changes made within Zaps which might have altered expected behaviors."

Connect Zapier Interfaces and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Interface
  Required
- Page
  Required
- Button
  Required
Trigger
Instant
Try It
- Interface
  Required
Trigger
Instant
Try It
- Interface
  Required
Trigger
Instant
Try It
- Interface
  Required
- Page
  Required
- Stripe Payment
  Required
Trigger
Instant
Try It
- Interface
  Required
- Email Address
  Required
Action
Write

- Interface
  Required
- Email Address
  Required
- Name
  Required
Action
Search or write
- View
  Required
Trigger
Scheduled
Try It

- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- Should the comment be public?
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Subject
  Required
- Assignee
- Group_id
- Status
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email Address
  Required
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Info
- Type
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group_id
- Name
  Required
- Email Address
  Required
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Search or write
- Query
  Required
- Name
  Required
- Email Address
  Required
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Interface
  Required
- Page
  Required
- Block Type
  Required
Trigger
Instant
Try It
- Interface
  Required
- Page
  Required
- Form
  Required
Trigger
Instant
Try It
Interface Created
Triggers when a new Interface is created.
Trigger
Instant
Try It
- Interface
  Required
- Name
  Required
- Email Address
  Required
Action
Write
- Interface
  Required
- Email Address
  Required
Action
Search
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group_id
- Name
  Required
- Email Address
  Required
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
Action
Write
- Organization
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
  Required
- Email Address
  Required
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

Learn how to automate Zapier Interfaces on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

About Zapier Interfaces

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.