Skip to content
Log inSign up

InvGate Service Desk + Slack + Filter by Zapier

Send Slack messages for new specified InvGate Service Desk requests

Automatically send a custom Slack notification when an InvGate Service Desk request is created in a specific category. Set up this Zap to keep your team responsive to specified requests and ensure seamless follow-up.

Automatically send a custom Slack notification when an InvGate Service Desk request is created in a specific category. Set up this Zap to keep your team responsive to specified requests and ensure seamless follow-up.

  1. When this happens...
    InvGate Service DeskInvGate Service Desk
    New Request

    Triggers when a new request is created.

    TriggerScheduled
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    logo logo
    ActionWrite
Start free with email
Start free with Google
Start free with email
Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • InvGate Service Desk triggers, actions, and search

    New Automated Action

    Triggers when a new Automated Action is defined.

    Trigger
    Scheduled
    Try It
  • InvGate Service Desk triggers, actions, and search

    New Request

    Triggers when a new request is created.

    Trigger
    Scheduled
    Try It

    • TitleRequired

    • DescriptionRequired

    • CategoryRequired

    • CreatorRequired

    • TypeRequired

    • CustomerRequired

    • PriorityRequired

    Action
    Write

    • UsernameRequired

    • First NameRequired

    • Last NameRequired

    • EmailRequired

    Action
    Write

    • Automated ActionRequired

    Trigger
    Scheduled
    Try It

    • RequestRequired

    Trigger
    Scheduled
    Try It

    • Request where you want to commentRequired

    • CommentRequired

    • Author of this commentRequired

    • Is Solution

    • Customer Visible

    Action
    Write

    • Request identifierRequired

    Action
    Search
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

Similar apps

Chatwork integrationsChatwork integrations

Chatwork

Team Chat
Microsoft Teams integrationsMicrosoft Teams integrations

Microsoft Teams

Microsoft, Team Chat
Twist integrationsTwist integrations

Twist

Team Chat
filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Learn more

Related categories

  • Developer Tools
  • Zapier

Related Zap Templates

  • Create Jira Software Server issues from new InvGate Service Desk requests

Related Zap Templates

  • Create Jira Software Server issues from new InvGate Service Desk requests

 

    Â