Issuetrak + Microsoft Teams

Send channel messages in Microsoft Teams for new Issuetrak users

Keep everyone in the know! Activate this template to send a message to a Microsoft Teams channel of your choosing when a new user is created in Issuetrak.

Keep everyone in the know! Activate this template to send a message to a Microsoft Teams channel of your choosing when a new user is created in Issuetrak.

  1. When this happens...
    IssuetrakIssuetrak
    New User

    Triggers when a new user is created.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Issuetrak triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
  • Issuetrak triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
    • Should this Group be Agent Only?

    • Group ID

    • Display NameRequired

    • Phone Number

    • Email Address

    • SMS Address

    • Primary OrganizationRequired

    Action
    Write
    • User IID

    • Groups to remove from the userRequired

    Action
    Write
  • Issuetrak triggers, actions, and search

    New Organization

    Triggers when a new Organization is created.

    Trigger
    Scheduled
    Try It
    • IID of Group To UpdateRequired

    • Should the Group only allow agents?

    • Name

    • Phone Number

    • Email Address

    • SMS Address

    • Primary Organization

    Action
    Write
    • User IID

    • Groups to add to the userRequired

    Action
    Write
    • Group IID

    • Organizations to add to the groupRequired

    • Allow members of the group, with appropriate permissions, to edit Issues in the selected OrganizationsRequired

    • Allow members of the group to see (in lists) users in the selected OrganizationsRequired

    Action
    Write
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About Issuetrak

Issuetrak is an operational management platform to help you solve problems, control chaos, and experience less stress.

Related categories

  • Customer Support
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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