Integrate Issuetrak with SMS by Zapier to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Issuetrak with SMS by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Issuetrak

A trigger is an event that starts your Zap and runs the workflow. For example, with Issuetrak, a trigger could be "New Group."

A trigger is the event that kicks off your automated workflow.

Setup an action from SMS by Zapier

An action is what takes place after the automation is triggered. For example, with SMS by Zapier, the action could be "Send SMS."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Issuetrak to SMS by Zapier

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Issuetrak to SMS by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Issuetrak and SMS by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Issuetrak and SMS by Zapier to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- Should the Group only allow agents?
- Group ID
- Name
- Phone Number
- Email Address
- SMS Address
- Primary Organization
Action
Write
- User IID
- Groups to add to the user
  Required
Action
Write
- Group IID
- Organizations to add to the group
  Required
Action
Write

- User IID
- Organizations to add to the group
  Required
- Allow members of the group, with appropriate permissions, to edit Issues in the selected Organizations
  Required
- Allow members of the group to see (in lists) users in the selected Organizations
  Required
Action
Write
- IID of Group To Update
  Required
- Name
- Is Internal
  Required
- Site Title
- Contact Person
- Contact User
- Email Address
- Phone
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Web Address
- Email Domain
- Reply To Email Name
- Reply To Email Address
- Note
Action
Write

- Can Login
- Should the User be an agent?
- User ID
- First Name
- Last Name
- Display Name
- Phone Number
- Email Address
- SMS Address
- Time Zone
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary Organization
- Redirect After Issue Submit
- Home Page
Action
Write
- Field to search on
  Required
Action
Search
- Field to search on
  Required
Action
Search
- IID of Group To Update
  Required
- Search Name By
  Required
- Is Internal
  Required
- Search Site Title By
  Required
- Search Contact Person By
  Required
- Search Email By
  Required
- Search Phone By
  Required
- Search Address Line One By
  Required
- Search Address Line Two By
  Required
- Search City By
  Required
- Search State By
  Required
- Search Postal Code By
  Required
- Search Web Address By
  Required
- Search Email Domain By
  Required
- Search Reply To Email Name By
  Required
- Search Reply To Email Address By
  Required
- Search Note By
  Required
Action
Search
- IID of Group To Update
  Required
- Search User ID By
  Required
- Primary Organization
- Search Display Name By
  Required
- Should the User be an agent?
- Search First Name By
  Required
- Search Last Name By
  Required
- Search Phone Number By
  Required
- Search Email By
  Required
- Search SMS Address By
  Required
- Search Address Line One By
  Required
- Search Address Line Two By
  Required
- Search City By
  Required
- Search State By
  Required
- Search Postal Code By
  Required
- Search Country By
  Required
- Match Can Login On
  Required
- Match Active On
  Required
Action
Search

New Organization
Triggers when a new Organization is created.
Trigger
Scheduled
Try It
- IID of Group To Update
  Required
- Should the Group only allow agents?
- Name
- Phone Number
- Email Address
- SMS Address
- Primary Organization
Action
Write
- User IID
- Groups to add to the user
  Required
Action
Write
- Group IID
- Organizations to add to the group
  Required
- Allow members of the group, with appropriate permissions, to edit Issues in the selected Organizations
  Required
- Allow members of the group to see (in lists) users in the selected Organizations
  Required
Action
Write
- Name
- Is Internal
  Required
- Site Title
- Contact Person
- Email Address
- Phone
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Web Address
- Email Domain
- Reply To Email Name
- Reply To Email Address
- Note
Action
Write
- User IID
- Organizations to add to the group
  Required
Action
Write
- IID of Group To Update
  Required
- Can Login
- Active
- Should the User be an agent?
- First Name
- Last Name
- Display Name
- Phone Number
- Email Address
- SMS Address
- Time Zone
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary Organization
- Redirect After Issue Submit
- Home Page
Action
Write
- IID of Group To Update
  Required
- Can Login
- Active
- Should the User be an agent?
- First Name
- Last Name
- Display Name
- Phone Number
- Email Address
- SMS Address
- Time Zone
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary Organization
- Redirect After Issue Submit
- Home Page
Action
Write
- Field to search on
  Required
Action
Search
- Field to search on
  Required
Action
Search
- Field to search on
  Required
Action
Search
- Send_v2_copy
- From_number
- Message
  Required
Action
Write

Learn how to automate Issuetrak on the Zapier blog

Learn how to automate SMS by Zapier on the Zapier blog

About Issuetrak

Issuetrak is an operational management platform to help you solve problems, control chaos, and experience less stress.

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About SMS by Zapier

Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!