Partial case-insensitive text filter by Incoming message text

Partial case-insensitive text filter by sender's phone number

Partial case-insensitive text filter by inbound's phone number

Service ID defines whether you send a direct, pro or economy sms. We recommend direct.

Sender-ID of the message. Can be a number (up to 15 digits) or a text (up to 11 character). In case of a number please use preferentially E.164 phone number format. A sender of text may contain spaces but no other special characters. Please note that some countries do not support own sender IDs or do require pre-registration. Our system automatically tries to detect whether a sender ID is a text or a phone number. Avoid special characters in a number and enter it the same way as it would be dialed on a phone.

Recipient numbers, examples: +491701234567 (E.164), 00491701234567, 491701234567, 01701234567 (if the account is registered in Germany) will be convert to +491701234567. Local numbers have to start with 0!

The message text can have a length of up to 1530 characters. With a Unicode SMS, the maximum character length is reduced to 670 characters. Internal encoding is UTF-8.

Date and time of a scheduled delivery. Stay empty if SMS should be delivered immediately.

Defines if you want to send a normal GSM 03.38 SMS (160 character) or a Unicode text to transfer characters like Cyrillic, Arabic, Chinese and Japanese (70 character). If you do not set this parameter (null), our system will automatically determine the correct encoding for your text.

GSM: is_unicode = false
Unicode: is_unicode = true
Auto-detect: is_unicode = null

Recipient number, examples: +491701234567 (E.164), 00491701234567, 491701234567, 01701234567 (if the account is registered in Germany) will be convert to +491701234567. Local numbers have to start with 0!

Unix-timestamp of a scheduled delivery. If 0 SMS is delivered immediately.

LOX24 SMS Gateway is a paid service which let's you send text messages (SMS) to individual phone numbers or groups of phone numbers. It is also possible to receive SMS. Various inbound numbers are available for this purpose.

LOX24 SMS Gateway

API docs for Jira Service Management are located here https://developer.atlassian.com/cloud/jira/service-desk/rest/

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Need to create tickets to follow up on your incoming SMS messages? This integration helps by automatically creating a ticket in Jira Service Management for incoming LOX24 SMS Gateway messages. You won't miss another service ticket request.

Jira Service Management + LOX24 SMS Gateway

Create Jira Service Management tickets for new incoming LOX24 SMS Gateway messages

Supported triggers and actions

Get Incoming SMS

Text filter

From filter

To filter

New Request

SiteRequired

ProjectRequired

Create Request

SiteRequired

ProjectRequired

Request TypeRequired

Send SMS

Service IDRequired

Sender ID (From)Required

Destination phone number (To)

Recipients Group (To)

TextRequired

Send At

Is Unicode?

Updated Request

SiteRequired

ProjectRequired

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

About Jira Service Management

Related categories

About LOX24 SMS Gateway

Related categories

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