Jira Service Management + Mavenoid
Create Jira Service Management requests when customers complete Mavenoid conversations
If you're using Jira Service Management to track your support requests, set up this Zapier integration to create a new ticket when the customer completes a self-service and/or live support conversation in Mavenoid. Now you have all your support conversations in one place!
If you're using Jira Service Management to track your support requests, set up this Zapier integration to create a new ticket when the customer completes a self-service and/or live support conversation in Mavenoid. Now you have all your support conversations in one place!
- When this happens...Session Transcript Ready
Triggers when a transcript is created for a completed session.
- automatically do this!Create Request
Create a new request.
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New Conversation
Triggers when a new conversation is created.
Try ItProduct IDRequired
Phone Number
SMS Text
Shorten url
Include auth token
Assign to agent
SiteRequired
ProjectRequired
Try ItApi Docs Info
Apply standard error handling?Required
HTTP MethodRequired
URLRequired
Query String Parameters
Additional Request Headers
Body